CFPB Consumer Complaint Profile
Nextep Funding LLP
Consumers have filed 12 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 0
- Last 12 months
- 83.3%
- Timely response
- Bottom quartile
- 9
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Nextep Funding LLP sits at #3492, with 12 complaints logged. On-time replies land at 83.3%, the 11th percentile for the 100+ complaint peer group.
- #3492
- of 3,843 companies by volume
- 83.3%
- on time (11th pctile)
- Debt collection
- most-complained product
- 9
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Nextep Funding LLP vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
83.3% Among the lowest higher than 11% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 6 |
| 2020 | 3 |
| 2021 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nextep Funding LLP
Nextep Funding LLP carries 12 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 9 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Nextep Funding LLP draw a 83.3% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 16.7% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nextep Funding LLP have?
Nextep Funding LLP has 12 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Nextep Funding LLP respond to complaints on time?
Nextep Funding LLP has a 83.3% timely response rate to CFPB complaints.
What product generates the most complaints for Nextep Funding LLP?
The most complained-about product for Nextep Funding LLP is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Nextep Funding LLP?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Nextep Funding LLP - see all issues and counts above.
How do I file a complaint against Nextep Funding LLP?
You can file a complaint against Nextep Funding LLP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nextep Funding LLP?
Consumers in 9 states and territories have filed complaints about Nextep Funding LLP with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Nextep Funding LLP have?
Nextep Funding LLP has 12 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Nextep Funding LLP respond to complaints on time?
Nextep Funding LLP has a 83.3% timely response rate to CFPB complaints.
What product generates the most complaints for Nextep Funding LLP?
The most complained-about product for Nextep Funding LLP is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Nextep Funding LLP?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Nextep Funding LLP - see all issues and counts above.
How do I file a complaint against Nextep Funding LLP?
You can file a complaint against Nextep Funding LLP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nextep Funding LLP?
Consumers in 9 states and territories have filed complaints about Nextep Funding LLP with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.