CFPB Consumer Complaint Profile
Nickel City Group LLC
Behind the 17 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 17
- Total complaints
- Below average
- 5
- Last 12 months
- 64.7%
- Timely response
- Bottom decile
- 13
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Nickel City Group LLC has accumulated 17 complaints, placing it #3073 by volume. Its on-time response rate is 64.7%, the 5th percentile among companies with 100+ complaints.
- #3073
- of 3,843 companies by volume
- 64.7%
- on time (5th pctile)
- Debt collection
- most-complained product
- 13
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Nickel City Group LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
64.7% Among the lowest higher than 5% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 2 |
| 2021 | 4 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nickel City Group LLC
The CFPB Consumer Complaint Database has logged 17 complaints against Nickel City Group LLC overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "False statements or representation" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Nickel City Group LLC draw a 64.7% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nickel City Group LLC have?
The CFPB has logged 17 complaints against Nickel City Group LLC to date, of which 5 came in over the last 12 months.
Does Nickel City Group LLC respond to complaints on time?
Nickel City Group LLC's CFPB timely-response rate is 64.7%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Nickel City Group LLC?
"Debt collection" draws more CFPB complaints against Nickel City Group LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Nickel City Group LLC?
Consumers most often cite "False statements or representation" when complaining about Nickel City Group LLC; the full issue list with counts is above.
How do I file a complaint against Nickel City Group LLC?
You can file a complaint against Nickel City Group LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nickel City Group LLC?
Consumers in 13 states and territories have filed complaints about Nickel City Group LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Nickel City Group LLC have?
The CFPB has logged 17 complaints against Nickel City Group LLC to date, of which 5 came in over the last 12 months.
Does Nickel City Group LLC respond to complaints on time?
Nickel City Group LLC's CFPB timely-response rate is 64.7%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Nickel City Group LLC?
"Debt collection" draws more CFPB complaints against Nickel City Group LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Nickel City Group LLC?
Consumers most often cite "False statements or representation" when complaining about Nickel City Group LLC; the full issue list with counts is above.
How do I file a complaint against Nickel City Group LLC?
You can file a complaint against Nickel City Group LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nickel City Group LLC?
Consumers in 13 states and territories have filed complaints about Nickel City Group LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.