Oliphant United, Inc.

CFPB Consumer Complaint Profile

482
Total Complaints
471
Last 12 Months
100%
Timely Response
42
States Affected
Oliphant United, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — I do not know 259
Credit reporting or other personal consumer reports — Credit reporting 118
Debt collection — Other debt 46
Debt collection — Credit card debt 31
Debt collection — Payday loan debt 9
Debt or credit management — Debt settlement 5
Debt collection — Auto debt 5
Debt collection — Telecommunications debt 2
Credit reporting or other personal consumer reports — Other personal consumer report 1
Credit card — Store credit card 1

Top Issues

1.Attempts to collect debt not owed 146
2.Incorrect information on your report 67
3.Written notification about debt 61
4.False statements or representation 52
5.Took or threatened to take negative or legal action 49
6.Communication tactics 30
7.Problem with a company's investigation into an existing problem 26
8.Improper use of your report 25
9.Electronic communications 13
10.Unauthorized withdrawals or charges 4

Complaints by Year

Year Complaints
2025 381
2026 101

Complaints by State (Top 15)

Florida 68
Texas 59
Georgia 47
California 44
New York 33
Illinois 20
Pennsylvania 18
Maryland 17
New Jersey 17
North Carolina 16
South Carolina 16
Virginia 14
Nevada 13
Alabama 10
Michigan 10

Company Responses

Closed with explanation 481
In progress 1

What the CFPB Complaint Record Shows for Oliphant United, Inc.

The CFPB Consumer Complaint Database has logged 482 complaints against Oliphant United, Inc. overall, with 471 of those filed in the trailing 12 months. Reports have come from consumers in 42 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Oliphant United, Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Oliphant United, Inc. have?

Oliphant United, Inc. has 482 total consumer complaints filed with the CFPB, with 471 filed in the last 12 months.

Does Oliphant United, Inc. respond to complaints on time?

Oliphant United, Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Oliphant United, Inc.?

The most complained-about product for Oliphant United, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Oliphant United, Inc.?

The most common issue reported by consumers about Oliphant United, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Oliphant United, Inc.?

You can file a complaint against Oliphant United, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Oliphant United, Inc.?

Consumers in 42 states and territories have filed complaints about Oliphant United, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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