CFPB Consumer Complaint Profile

Olson Associates PC

Consumers have filed 11 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

11
Total complaints
Below average
0
Last 12 months
100%
Timely response
Top decile
1
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Olson Associates PC sits at #3589, with 11 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#3589
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
1
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
56/100
Olson Associates PC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Olson Associates PC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Olson Associates PC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 7
Debt collection - I do not know 2
Debt collection - Other debt 1
Debt collection - Payday loan debt 1

Top Issues

1.Attempts to collect debt not owed 4
2.Communication tactics 2
3.Written notification about debt 2
4.False statements or representation 2
5.Took or threatened to take negative or legal action 1

Complaints by Year

Year Complaints
2017 1
2021 3
2022 2
2023 1
2024 3
2025 1

Complaints by State (Top 15)

Utah 11

Company Responses

Closed with explanation 11

What the CFPB Complaint Record Shows for Olson Associates PC

The CFPB Consumer Complaint Database has logged 11 complaints against Olson Associates PC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 1 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Olson Associates PC draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Olson Associates PC have?

Olson Associates PC has 11 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Olson Associates PC respond to complaints on time?

Olson Associates PC has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Olson Associates PC?

"Debt collection" draws more CFPB complaints against Olson Associates PC than any other product - see the full breakdown above.

What is the most common complaint issue with Olson Associates PC?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Olson Associates PC - see all issues and counts above.

How do I file a complaint against Olson Associates PC?

You can file a complaint against Olson Associates PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Olson Associates PC have?

Olson Associates PC has 11 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Olson Associates PC respond to complaints on time?

Olson Associates PC has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Olson Associates PC?

"Debt collection" draws more CFPB complaints against Olson Associates PC than any other product - see the full breakdown above.

What is the most common complaint issue with Olson Associates PC?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Olson Associates PC - see all issues and counts above.

How do I file a complaint against Olson Associates PC?

You can file a complaint against Olson Associates PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Olson Associates PC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.