CFPB Consumer Complaint Profile
Omnipoint Capital
Behind the 73 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 73
- Total complaints
- Mid-range
- 34
- Last 12 months
- 90.4%
- Timely response
- Bottom quartile
- 29
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Omnipoint Capital sits at #1525, with 73 complaints logged. It posts a 90.4% on-time response rate, the 19th percentile among companies with 100+ complaints.
- #1525
- of 3,843 companies by volume
- 90.4%
- on time (19th pctile)
- Debt collection
- most-complained product
- 29
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Omnipoint Capital vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.4% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 10 in 2024 to 29 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 6 |
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 10 |
| 2024 | 10 |
| 2025 | 29 |
| 2026year in progress | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Omnipoint Capital
The CFPB Consumer Complaint Database has logged 73 complaints against Omnipoint Capital overall, with 34 of those filed in the trailing 12 months. Reports have come from consumers in 29 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
Omnipoint Capital's timely response rate stands at 90.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Omnipoint Capital have?
73 complaints have been filed against Omnipoint Capital with the CFPB overall - 34 of them in the past year.
Does Omnipoint Capital respond to complaints on time?
Omnipoint Capital has a 90.4% timely response rate to CFPB complaints.
What product generates the most complaints for Omnipoint Capital?
The most complained-about product for Omnipoint Capital is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Omnipoint Capital?
The most common issue reported by consumers about Omnipoint Capital is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against Omnipoint Capital?
You can file a complaint against Omnipoint Capital directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Omnipoint Capital?
The CFPB has recorded complaints against Omnipoint Capital from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Omnipoint Capital have?
73 complaints have been filed against Omnipoint Capital with the CFPB overall - 34 of them in the past year.
Does Omnipoint Capital respond to complaints on time?
Omnipoint Capital has a 90.4% timely response rate to CFPB complaints.
What product generates the most complaints for Omnipoint Capital?
The most complained-about product for Omnipoint Capital is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Omnipoint Capital?
The most common issue reported by consumers about Omnipoint Capital is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against Omnipoint Capital?
You can file a complaint against Omnipoint Capital directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Omnipoint Capital?
The CFPB has recorded complaints against Omnipoint Capital from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.