CFPB Consumer Complaint Profile
Pappas Hayden Westberg & Jackson PC
Behind the 14 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 5
- Last 12 months
- 100%
- Timely response
- Top decile
- 4
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Pappas Hayden Westberg & Jackson PC has accumulated 14 complaints, placing it #3314 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #3314
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Pappas Hayden Westberg & Jackson PC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 6 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Pappas Hayden Westberg & Jackson PC
14 complaints against Pappas Hayden Westberg & Jackson PC appear in the CFPB record, including 5 from the trailing year. The 4 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Pappas Hayden Westberg & Jackson PC posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Pappas Hayden Westberg & Jackson PC have?
14 complaints have been filed against Pappas Hayden Westberg & Jackson PC with the CFPB overall - 5 of them in the past year.
Does Pappas Hayden Westberg & Jackson PC respond to complaints on time?
Pappas Hayden Westberg & Jackson PC has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Pappas Hayden Westberg & Jackson PC?
The most complained-about product for Pappas Hayden Westberg & Jackson PC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Pappas Hayden Westberg & Jackson PC?
The most common issue reported by consumers about Pappas Hayden Westberg & Jackson PC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Pappas Hayden Westberg & Jackson PC?
You can file a complaint against Pappas Hayden Westberg & Jackson PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Pappas Hayden Westberg & Jackson PC?
Pappas Hayden Westberg & Jackson PC has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Pappas Hayden Westberg & Jackson PC have?
14 complaints have been filed against Pappas Hayden Westberg & Jackson PC with the CFPB overall - 5 of them in the past year.
Does Pappas Hayden Westberg & Jackson PC respond to complaints on time?
Pappas Hayden Westberg & Jackson PC has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Pappas Hayden Westberg & Jackson PC?
The most complained-about product for Pappas Hayden Westberg & Jackson PC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Pappas Hayden Westberg & Jackson PC?
The most common issue reported by consumers about Pappas Hayden Westberg & Jackson PC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Pappas Hayden Westberg & Jackson PC?
You can file a complaint against Pappas Hayden Westberg & Jackson PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Pappas Hayden Westberg & Jackson PC?
Pappas Hayden Westberg & Jackson PC has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.