CFPB Consumer Complaint Profile
Parnell Law Group, LLC
What 12 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 5
- Last 12 months
- 100%
- Timely response
- Top decile
- 3
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Parnell Law Group, LLC sits at #3492, with 12 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 3
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Parnell Law Group, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 7 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Parnell Law Group, LLC
12 complaints against Parnell Law Group, LLC appear in the CFPB record, including 5 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Parnell Law Group, LLC draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Parnell Law Group, LLC have?
12 complaints have been filed against Parnell Law Group, LLC with the CFPB overall - 5 of them in the past year.
Does Parnell Law Group, LLC respond to complaints on time?
CFPB complaints against Parnell Law Group, LLC draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Parnell Law Group, LLC?
The most complained-about product for Parnell Law Group, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Parnell Law Group, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Parnell Law Group, LLC - see all issues and counts above.
How do I file a complaint against Parnell Law Group, LLC?
You can file a complaint against Parnell Law Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Parnell Law Group, LLC?
The CFPB has recorded complaints against Parnell Law Group, LLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Parnell Law Group, LLC have?
12 complaints have been filed against Parnell Law Group, LLC with the CFPB overall - 5 of them in the past year.
Does Parnell Law Group, LLC respond to complaints on time?
CFPB complaints against Parnell Law Group, LLC draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Parnell Law Group, LLC?
The most complained-about product for Parnell Law Group, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Parnell Law Group, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Parnell Law Group, LLC - see all issues and counts above.
How do I file a complaint against Parnell Law Group, LLC?
You can file a complaint against Parnell Law Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Parnell Law Group, LLC?
The CFPB has recorded complaints against Parnell Law Group, LLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.