CFPB Consumer Complaint Profile

Paycheck Solutions llc

What 31 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

31
Total complaints
3
Last 12 months
100%
Timely response
4
States affected

The verdict

Paycheck Solutions llc ranks #2307 of 3,848 financial companies by CFPB complaint volume, with 31 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#2307
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
4
states with complaints
Paycheck Solutions llc timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Payday loan debt 12
Payday loan, title loan, or personal loan — Payday loan 10
Payday loan, title loan, personal loan, or advance loan — Payday loan 4
Payday loan, title loan, or personal loan — Installment loan 1
Prepaid card — Payroll card 1
Payday loan, title loan, personal loan, or advance loan — Installment loan 1
Payday loan, title loan, personal loan, or advance loan — Personal line of credit 1
Debt collection — I do not know 1

Top Issues

1.Struggling to pay your loan 10
2.Threatened to contact someone or share information improperly 5
3.Took or threatened to take negative or legal action 3
4.Can't stop withdrawals from your bank account 3
5.Communication tactics 3
6.Charged fees or interest you didn't expect 2
7.Was approved for a loan, but didn't receive the money 1
8.Problem with a purchase or transfer 1
9.False statements or representation 1
10.Loan payment wasn't credited to your account 1

Complaints by Year

Year Complaints
2021 1
2022 6
2023 15
2024 6
2025 3

Complaints by State (Top 15)

Texas 27
Utah 2
Washington 1
Illinois 1

Company Responses

Closed with explanation 31

What the CFPB Complaint Record Shows for Paycheck Solutions llc

The CFPB Consumer Complaint Database has logged 31 complaints against Paycheck Solutions llc overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Struggling to pay your loan" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Paycheck Solutions llc's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Paycheck Solutions llc have?

Paycheck Solutions llc has 31 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.

Does Paycheck Solutions llc respond to complaints on time?

Paycheck Solutions llc has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Paycheck Solutions llc?

The most complained-about product for Paycheck Solutions llc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Paycheck Solutions llc?

The most common issue reported by consumers about Paycheck Solutions llc is "Struggling to pay your loan." All complaint issues are listed above with their counts.

How do I file a complaint against Paycheck Solutions llc?

You can file a complaint against Paycheck Solutions llc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Paycheck Solutions llc?

Consumers in 4 states and territories have filed complaints about Paycheck Solutions llc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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