CFPB Consumer Complaint Profile
Pendleton Capital Management
What 36 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 36
- Total complaints
- Mid-range
- 0
- Last 12 months
- 52.8%
- Timely response
- Bottom decile
- 16
- States affected
The verdict
Pendleton Capital Management ranks #2143 of 3,843 financial companies by CFPB complaint volume, with 36 complaints on record. On-time replies land at 52.8%, the 3rd percentile for the 100+ complaint peer group.
- #2143
- of 3,843 companies by volume
- 52.8%
- on time (3rd pctile)
- Debt collection
- most-complained product
- 16
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Pendleton Capital Management vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
52.8% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 9 |
| 2019 | 16 |
| 2020 | 1 |
| 2021 | 5 |
| 2022 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Pendleton Capital Management
Pendleton Capital Management carries 36 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 16 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Threatened to contact someone or share information improperly," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Pendleton Capital Management draw a 52.8% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Pendleton Capital Management have?
Pendleton Capital Management has 36 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Pendleton Capital Management respond to complaints on time?
CFPB complaints against Pendleton Capital Management draw a 52.8% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Pendleton Capital Management?
"Debt collection" draws more CFPB complaints against Pendleton Capital Management than any other product - see the full breakdown above.
What is the most common complaint issue with Pendleton Capital Management?
"Threatened to contact someone or share information improperly" is the single most frequently cited issue in complaints against Pendleton Capital Management - see all issues and counts above.
How do I file a complaint against Pendleton Capital Management?
You can file a complaint against Pendleton Capital Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Pendleton Capital Management?
The CFPB has recorded complaints against Pendleton Capital Management from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Pendleton Capital Management have?
Pendleton Capital Management has 36 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Pendleton Capital Management respond to complaints on time?
CFPB complaints against Pendleton Capital Management draw a 52.8% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Pendleton Capital Management?
"Debt collection" draws more CFPB complaints against Pendleton Capital Management than any other product - see the full breakdown above.
What is the most common complaint issue with Pendleton Capital Management?
"Threatened to contact someone or share information improperly" is the single most frequently cited issue in complaints against Pendleton Capital Management - see all issues and counts above.
How do I file a complaint against Pendleton Capital Management?
You can file a complaint against Pendleton Capital Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Pendleton Capital Management?
The CFPB has recorded complaints against Pendleton Capital Management from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.