CFPB Consumer Complaint Profile
Portnoy Schneck, L.L.C.
Consumers have filed 22 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 22
- Total complaints
- Mid-range
- 8
- Last 12 months
- 100%
- Timely response
- Top decile
- 4
- States affected
The verdict
Portnoy Schneck, L.L.C. ranks #2732 of 3,843 financial companies by CFPB complaint volume, with 22 complaints on record. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #2732
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Portnoy Schneck, L.L.C. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 8 |
| 2025 | 8 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Portnoy Schneck, L.L.C.
22 complaints against Portnoy Schneck, L.L.C. appear in the CFPB record, including 8 from the trailing year. The 4 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Written notification about debt," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Portnoy Schneck, L.L.C. posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Portnoy Schneck, L.L.C. have?
22 complaints have been filed against Portnoy Schneck, L.L.C. with the CFPB overall - 8 of them in the past year.
Does Portnoy Schneck, L.L.C. respond to complaints on time?
Portnoy Schneck, L.L.C. has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Portnoy Schneck, L.L.C.?
Among all products tied to Portnoy Schneck, L.L.C., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Portnoy Schneck, L.L.C.?
"Written notification about debt" is the single most frequently cited issue in complaints against Portnoy Schneck, L.L.C. - see all issues and counts above.
How do I file a complaint against Portnoy Schneck, L.L.C.?
You can file a complaint against Portnoy Schneck, L.L.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Portnoy Schneck, L.L.C.?
Portnoy Schneck, L.L.C. has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Portnoy Schneck, L.L.C. have?
22 complaints have been filed against Portnoy Schneck, L.L.C. with the CFPB overall - 8 of them in the past year.
Does Portnoy Schneck, L.L.C. respond to complaints on time?
Portnoy Schneck, L.L.C. has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Portnoy Schneck, L.L.C.?
Among all products tied to Portnoy Schneck, L.L.C., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Portnoy Schneck, L.L.C.?
"Written notification about debt" is the single most frequently cited issue in complaints against Portnoy Schneck, L.L.C. - see all issues and counts above.
How do I file a complaint against Portnoy Schneck, L.L.C.?
You can file a complaint against Portnoy Schneck, L.L.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Portnoy Schneck, L.L.C.?
Portnoy Schneck, L.L.C. has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.