CFPB Consumer Complaint Profile
Quest Legal Group
Behind the 31 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 31
- Total complaints
- Mid-range
- 0
- Last 12 months
- 0%
- Timely response
- Bottom decile
- 19
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Quest Legal Group sits at #2304, with 31 complaints logged. It posts a 0% on-time response rate, the 0th percentile among companies with 100+ complaints.
- #2304
- of 3,843 companies by volume
- 0%
- on time (0th pctile)
- Debt collection
- most-complained product
- 19
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Quest Legal Group vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
0% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 31 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Quest Legal Group
31 complaints against Quest Legal Group appear in the CFPB record, including 0 from the trailing year. The 19 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Quest Legal Group posts a 0% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Quest Legal Group have?
The CFPB has logged 31 complaints against Quest Legal Group to date, of which 0 came in over the last 12 months.
Does Quest Legal Group respond to complaints on time?
CFPB complaints against Quest Legal Group draw a 0% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Quest Legal Group?
"Debt collection" draws more CFPB complaints against Quest Legal Group than any other product - see the full breakdown above.
What is the most common complaint issue with Quest Legal Group?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Quest Legal Group; the full issue list with counts is above.
How do I file a complaint against Quest Legal Group?
You can file a complaint against Quest Legal Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Quest Legal Group?
Consumers in 19 states and territories have filed complaints about Quest Legal Group with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Quest Legal Group have?
The CFPB has logged 31 complaints against Quest Legal Group to date, of which 0 came in over the last 12 months.
Does Quest Legal Group respond to complaints on time?
CFPB complaints against Quest Legal Group draw a 0% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Quest Legal Group?
"Debt collection" draws more CFPB complaints against Quest Legal Group than any other product - see the full breakdown above.
What is the most common complaint issue with Quest Legal Group?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Quest Legal Group; the full issue list with counts is above.
How do I file a complaint against Quest Legal Group?
You can file a complaint against Quest Legal Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Quest Legal Group?
Consumers in 19 states and territories have filed complaints about Quest Legal Group with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.