CFPB Consumer Complaint Profile

Rausch Sturm LLP

Behind the 517 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

517
Total complaints
Above average
205
Last 12 months
100%
Timely response
Top decile
41
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Rausch Sturm LLP has accumulated 517 complaints, placing it #499 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#499
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
41
states with complaints
C
PlainCredit Trust Score
56/100
Rausch Sturm LLP · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Rausch Sturm LLP vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 78 in 2024 to 208 in 2025 (2024 → 2025).

See the full year-over-year release diff

Rausch Sturm LLP timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 309
Debt collection - I do not know 103
Debt collection - Other debt 35
Credit reporting or other personal consumer reports - Credit reporting 21
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 12
Debt collection - Medical debt 8
Debt collection - Auto debt 6
Debt or credit management - Debt settlement 5
Credit card or prepaid card - General-purpose credit card or charge card 3
Credit card - Store credit card 3

Top Issues

1.Attempts to collect debt not owed 129
2.Took or threatened to take negative or legal action 111
3.Written notification about debt 85
4.False statements or representation 78
5.Communication tactics 40
6.Incorrect information on your report 17
7.Electronic communications 14
8.Threatened to contact someone or share information improperly 8
9.Problem with a company's investigation into an existing problem 6
10.Improper use of your report 5

Complaints by Year

Year Complaints
2021 43
2022 87
2023 66
2024 78
2025 208
2026year in progress 35

Complaints by State (Top 15)

Texas 124
Florida 72
Oklahoma 35
Wisconsin 24
California 24
Massachusetts 22
Colorado 21
Louisiana 19
Minnesota 17
Michigan 13
Rhode Island 13
Mississippi 12
Alabama 11
Connecticut 9
Maryland 9

Company Responses

Closed with explanation 512
In progress 5

What the CFPB Complaint Record Shows for Rausch Sturm LLP

Rausch Sturm LLP carries 517 complaints in the CFPB's database, 205 of them filed within the past 12 months. Consumers spanning 41 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Rausch Sturm LLP posts a 100% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Rausch Sturm LLP have?

517 complaints have been filed against Rausch Sturm LLP with the CFPB overall - 205 of them in the past year.

Does Rausch Sturm LLP respond to complaints on time?

Rausch Sturm LLP's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Rausch Sturm LLP?

The most complained-about product for Rausch Sturm LLP is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Rausch Sturm LLP?

The most common issue reported by consumers about Rausch Sturm LLP is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Rausch Sturm LLP?

You can file a complaint against Rausch Sturm LLP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rausch Sturm LLP?

Consumers in 41 states and territories have filed complaints about Rausch Sturm LLP with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026