CFPB Consumer Complaint Profile

Recuvery LLC

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

47
Total complaints
Mid-range
46
Last 12 months
100%
Timely response
Top decile
18
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Out of 3,843 financial companies in the CFPB database, Recuvery LLC places #1895 by volume. For answering complaints on time it stands at the 86th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
FL
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
56/100
Recuvery LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Recuvery LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 1 in 2024 to 37 in 2025 (2024 → 2025).

See the full year-over-year release diff

Reading this profile

Complaints by Product

Debt collection - I do not know 26
Debt collection - Other debt 13
Credit reporting or other personal consumer reports - Credit reporting 7
Debt collection - Telecommunications debt 1

Top Issues

1.Attempts to collect debt not owed 14
2.Took or threatened to take negative or legal action 8
3.Communication tactics 7
4.Written notification about debt 6
5.False statements or representation 5
6.Problem with a company's investigation into an existing problem 3
7.Improper use of your report 2
8.Incorrect information on your report 2

Complaints by Year

Year Complaints
2024 1
2025 37
2026year in progress 9

Complaints by State (Top 15)

Florida 9
Texas 9
California 5
Georgia 4
Alabama 3
Ohio 2
North Carolina 2
Pennsylvania 2
New York 2
Indiana 1
Washington 1
South Carolina 1
Virginia 1
Missouri 1
Louisiana 1

Company Responses

Closed with explanation 47

What the CFPB Complaint Record Shows for Recuvery LLC

The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Recuvery LLC, with consumers across the country filing against it. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Recuvery LLC have?

The CFPB has logged 47 complaints against Recuvery LLC to date, of which 46 came in over the last 12 months.

Does Recuvery LLC respond to complaints on time?

Recuvery LLC has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Recuvery LLC?

The most complained-about product for Recuvery LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Recuvery LLC?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Recuvery LLC - see all issues and counts above.

How do I file a complaint against Recuvery LLC?

You can file a complaint against Recuvery LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Recuvery LLC?

The CFPB has recorded complaints against Recuvery LLC from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Recuvery LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.