CFPB Consumer Complaint Profile
Regional Recovery Services
Behind the 29 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 29
- Total complaints
- Mid-range
- 10
- Last 12 months
- 44.8%
- Timely response
- Bottom decile
- 15
- States affected
The verdict
29 CFPB complaints put Regional Recovery Services at #2382 out of 3,843 financial companies ranked by complaint volume. It posts a 44.8% on-time response rate, the 3rd percentile among companies with 100+ complaints.
- #2382
- of 3,843 companies by volume
- 44.8%
- on time (3rd pctile)
- Debt collection
- most-complained product
- 15
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Regional Recovery Services vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
44.8% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 6 |
| 2022 | 6 |
| 2023 | 1 |
| 2024 | 5 |
| 2025 | 9 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Regional Recovery Services
29 complaints against Regional Recovery Services appear in the CFPB record, including 10 from the trailing year. The 15 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
Regional Recovery Services's timely response rate stands at 44.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Regional Recovery Services have?
29 complaints have been filed against Regional Recovery Services with the CFPB overall - 10 of them in the past year.
Does Regional Recovery Services respond to complaints on time?
Regional Recovery Services has a 44.8% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Regional Recovery Services?
"Debt collection" draws more CFPB complaints against Regional Recovery Services than any other product - see the full breakdown above.
What is the most common complaint issue with Regional Recovery Services?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Regional Recovery Services; the full issue list with counts is above.
How do I file a complaint against Regional Recovery Services?
You can file a complaint against Regional Recovery Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Regional Recovery Services?
Regional Recovery Services has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Regional Recovery Services have?
29 complaints have been filed against Regional Recovery Services with the CFPB overall - 10 of them in the past year.
Does Regional Recovery Services respond to complaints on time?
Regional Recovery Services has a 44.8% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Regional Recovery Services?
"Debt collection" draws more CFPB complaints against Regional Recovery Services than any other product - see the full breakdown above.
What is the most common complaint issue with Regional Recovery Services?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Regional Recovery Services; the full issue list with counts is above.
How do I file a complaint against Regional Recovery Services?
You can file a complaint against Regional Recovery Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Regional Recovery Services?
Regional Recovery Services has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.