CFPB Consumer Complaint Profile
River Heights Capital LLC
What 28 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 28
- Total complaints
- Mid-range
- 17
- Last 12 months
- 71.4%
- Timely response
- Bottom decile
- 18
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, River Heights Capital LLC sits at #2422, with 28 complaints logged. It posts a 71.4% on-time response rate, the 6th percentile among companies with 100+ complaints.
- #2422
- of 3,843 companies by volume
- 71.4%
- on time (6th pctile)
- Debt collection
- most-complained product
- 18
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
River Heights Capital LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
71.4% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 1 |
| 2024 | 10 |
| 2025 | 16 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for River Heights Capital LLC
The CFPB Consumer Complaint Database has logged 28 complaints against River Heights Capital LLC overall, with 17 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against River Heights Capital LLC draw a 71.4% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does River Heights Capital LLC have?
The CFPB has logged 28 complaints against River Heights Capital LLC to date, of which 17 came in over the last 12 months.
Does River Heights Capital LLC respond to complaints on time?
River Heights Capital LLC has a 71.4% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for River Heights Capital LLC?
Among all products tied to River Heights Capital LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with River Heights Capital LLC?
The most common issue reported by consumers about River Heights Capital LLC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against River Heights Capital LLC?
You can file a complaint against River Heights Capital LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about River Heights Capital LLC?
River Heights Capital LLC has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does River Heights Capital LLC have?
The CFPB has logged 28 complaints against River Heights Capital LLC to date, of which 17 came in over the last 12 months.
Does River Heights Capital LLC respond to complaints on time?
River Heights Capital LLC has a 71.4% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for River Heights Capital LLC?
Among all products tied to River Heights Capital LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with River Heights Capital LLC?
The most common issue reported by consumers about River Heights Capital LLC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against River Heights Capital LLC?
You can file a complaint against River Heights Capital LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about River Heights Capital LLC?
River Heights Capital LLC has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.