CFPB Consumer Complaint Profile

Rocky Mountain Capital Management

Consumers have filed 39 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

39
Total complaints
Mid-range
7
Last 12 months
74.4%
Timely response
Bottom decile
22
States affected

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The verdict

Rocky Mountain Capital Management ranks #2072 of 3,843 financial companies by CFPB complaint volume, with 39 complaints on record. Its on-time response rate is 74.4%, the 7th percentile among companies with 100+ complaints.

#2072
of 3,843 companies by volume
74.4%
on time (7th pctile)
Debt collection
most-complained product
22
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
36/100
Rocky Mountain Capital Management · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 74.4%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C- 2.6%
Share of complaints closed with monetary or non-monetary relief

Rocky Mountain Capital Management vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

74.4% Among the lowest higher than 7% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Rocky Mountain Capital Management timely response rate 74.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 14
Debt collection - Payday loan debt 8
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 6
Credit reporting or other personal consumer reports - Credit reporting 3
Credit card - General-purpose credit card or charge card 3
Debt collection - Other debt 3
Debt collection - I do not know 2

Top Issues

1.Attempts to collect debt not owed 14
2.Improper use of your report 5
3.False statements or representation 4
4.Incorrect information on your report 3
5.Took or threatened to take negative or legal action 3
6.Electronic communications 2
7.Communication tactics 2
8.Getting a credit card 1
9.Threatened to contact someone or share information improperly 1
10.Problem when making payments 1

Complaints by Year

Year Complaints
2018 6
2019 2
2020 1
2021 3
2022 5
2023 13
2024 2
2025 6
2026year in progress 1

Complaints by State (Top 15)

Florida 4
California 4
Texas 3
Georgia 3
North Carolina 3
Indiana 2
Arkansas 2
Alabama 2
Illinois 2
Arizona 2
Wyoming 1
Nevada 1
Colorado 1
Oregon 1
Oklahoma 1

Company Responses

Closed with explanation 33
Untimely response 5
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Rocky Mountain Capital Management

39 complaints against Rocky Mountain Capital Management appear in the CFPB record, including 7 from the trailing year. The 22 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Rocky Mountain Capital Management posts a 74.4% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Among resolved complaints, 2.6% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Rocky Mountain Capital Management have?

39 complaints have been filed against Rocky Mountain Capital Management with the CFPB overall - 7 of them in the past year.

Does Rocky Mountain Capital Management respond to complaints on time?

Rocky Mountain Capital Management has a 74.4% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Rocky Mountain Capital Management?

Among all products tied to Rocky Mountain Capital Management, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Rocky Mountain Capital Management?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Rocky Mountain Capital Management; the full issue list with counts is above.

How do I file a complaint against Rocky Mountain Capital Management?

You can file a complaint against Rocky Mountain Capital Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rocky Mountain Capital Management?

Consumers in 22 states and territories have filed complaints about Rocky Mountain Capital Management with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Rocky Mountain Capital Management have?

39 complaints have been filed against Rocky Mountain Capital Management with the CFPB overall - 7 of them in the past year.

Does Rocky Mountain Capital Management respond to complaints on time?

Rocky Mountain Capital Management has a 74.4% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Rocky Mountain Capital Management?

Among all products tied to Rocky Mountain Capital Management, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Rocky Mountain Capital Management?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Rocky Mountain Capital Management; the full issue list with counts is above.

How do I file a complaint against Rocky Mountain Capital Management?

You can file a complaint against Rocky Mountain Capital Management directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rocky Mountain Capital Management?

Consumers in 22 states and territories have filed complaints about Rocky Mountain Capital Management with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Rocky Mountain Capital Management's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.