CFPB Consumer Complaint Profile

Rosenberg & Associates Recovery Services

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

34
Total complaints
Mid-range
29
Last 12 months
0%
Timely response
Bottom decile
20
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Rosenberg & Associates Recovery Services places #2211 by volume. Its on-time response record is at the 0th percentile among companies with 100+ complaints.

Debt collection
most-complained product
NY
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
4/100
Rosenberg & Associates Recovery Services · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 0.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Rosenberg & Associates Recovery Services vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

0% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 2 in 2024 to 25 in 2025 (2024 → 2025).

See the full year-over-year release diff

Reading this profile

Complaints by Product

Debt collection - Credit card debt 17
Debt collection - I do not know 12
Debt collection - Payday loan debt 3
Credit card - Store credit card 1
Debt collection - Other debt 1

Top Issues

1.Attempts to collect debt not owed 15
2.False statements or representation 6
3.Took or threatened to take negative or legal action 5
4.Communication tactics 4
5.Written notification about debt 2
6.Problem with a purchase shown on your statement 1
7.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2024 2
2025 25
2026year in progress 7

Complaints by State (Top 15)

New York 4
Texas 3
Florida 3
Tennessee 2
California 2
Minnesota 2
Georgia 2
Oklahoma 2
Pennsylvania 2
Virginia 2
Louisiana 1
New Jersey 1
Iowa 1
Nebraska 1
North Carolina 1

Company Responses

Untimely response 34

What the CFPB Complaint Record Shows for Rosenberg & Associates Recovery Services

Rosenberg & Associates Recovery Services draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Rosenberg & Associates Recovery Services have?

The CFPB has logged 34 complaints against Rosenberg & Associates Recovery Services to date, of which 29 came in over the last 12 months.

Does Rosenberg & Associates Recovery Services respond to complaints on time?

CFPB complaints against Rosenberg & Associates Recovery Services draw a 0% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Rosenberg & Associates Recovery Services?

Among all products tied to Rosenberg & Associates Recovery Services, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Rosenberg & Associates Recovery Services?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Rosenberg & Associates Recovery Services - see all issues and counts above.

How do I file a complaint against Rosenberg & Associates Recovery Services?

You can file a complaint against Rosenberg & Associates Recovery Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rosenberg & Associates Recovery Services?

The CFPB has recorded complaints against Rosenberg & Associates Recovery Services from 20 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Rosenberg & Associates Recovery Services's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.