CFPB Consumer Complaint Profile
Saturn Systems, Inc
What 27 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 15
- Last 12 months
- 100%
- Timely response
- Top decile
- 11
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Saturn Systems, Inc has accumulated 27 complaints, placing it #2473 by volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #2473
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 11
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Saturn Systems, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 5 in 2024 to 15 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 3 |
| 2024 | 5 |
| 2025 | 15 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Saturn Systems, Inc
27 complaints against Saturn Systems, Inc appear in the CFPB record, including 15 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Written notification about debt" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Saturn Systems, Inc posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Saturn Systems, Inc have?
Saturn Systems, Inc has 27 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.
Does Saturn Systems, Inc respond to complaints on time?
Saturn Systems, Inc has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Saturn Systems, Inc?
Among all products tied to Saturn Systems, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Saturn Systems, Inc?
The most common issue reported by consumers about Saturn Systems, Inc is "Written notification about debt." All complaint issues are listed above with their counts.
How do I file a complaint against Saturn Systems, Inc?
You can file a complaint against Saturn Systems, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Saturn Systems, Inc?
Consumers in 11 states and territories have filed complaints about Saturn Systems, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Saturn Systems, Inc have?
Saturn Systems, Inc has 27 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.
Does Saturn Systems, Inc respond to complaints on time?
Saturn Systems, Inc has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Saturn Systems, Inc?
Among all products tied to Saturn Systems, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Saturn Systems, Inc?
The most common issue reported by consumers about Saturn Systems, Inc is "Written notification about debt." All complaint issues are listed above with their counts.
How do I file a complaint against Saturn Systems, Inc?
You can file a complaint against Saturn Systems, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Saturn Systems, Inc?
Consumers in 11 states and territories have filed complaints about Saturn Systems, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.