CFPB Consumer Complaint Profile
Senex Services Corp.
230 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 230
- Total complaints
- 1
- Last 12 months
- 78.3%
- Timely response
- 23
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Senex Services Corp. sits at #830, with 230 complaints logged. It answers 78.3% of complaints on time - below the 93% median for companies with 100+ complaints.
- #830
- of 3,848 companies by volume
- 78.3%
- answered on time
- Debt collection
- most-complained product
- 23
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 29 |
| 2015 | 45 |
| 2016 | 42 |
| 2017 | 43 |
| 2018 | 38 |
| 2019 | 10 |
| 2020 | 6 |
| 2021 | 3 |
| 2022 | 4 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Senex Services Corp.
230 complaints against Senex Services Corp. appear in the CFPB record, including 1 from the trailing year. The 23 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
78.3% of CFPB-forwarded complaints against Senex Services Corp. get a reply inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response was formally disputed in 17.1% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 9.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Senex Services Corp. have?
230 complaints have been filed against Senex Services Corp. with the CFPB overall - 1 of them in the past year.
Does Senex Services Corp. respond to complaints on time?
Senex Services Corp.'s CFPB timely-response rate is 78.3%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Senex Services Corp.?
Among all products tied to Senex Services Corp., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Senex Services Corp.?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Senex Services Corp. - see all issues and counts above.
How do I file a complaint against Senex Services Corp.?
You can file a complaint against Senex Services Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Senex Services Corp.?
Senex Services Corp. has drawn CFPB complaints from 23 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~230)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.