CFPB Consumer Complaint Profile
Credit Management Control, Inc.
Consumers have filed 231 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 231
- Total complaints
- Above average
- 0
- Last 12 months
- 99.1%
- Timely response
- Above median
- 29
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Credit Management Control, Inc. sits at #827, with 231 complaints logged. Its on-time response rate is 99.1%, the 62nd percentile among companies with 100+ complaints.
- #827
- of 3,843 companies by volume
- 99.1%
- on time (62nd pctile)
- Debt collection
- most-complained product
- 29
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Management Control, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.1% Higher than most higher than 62% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2021 to 2022 complete years
- Annual CFPB complaint volume moved from 64 in 2021 to 35 in 2022 (2021 → 2022).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 8 |
| 2015 | 12 |
| 2016 | 14 |
| 2017 | 25 |
| 2018 | 22 |
| 2019 | 18 |
| 2020 | 32 |
| 2021 | 64 |
| 2022 | 35 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Management Control, Inc.
Credit Management Control, Inc. carries 231 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 29 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Credit Management Control, Inc. posts a 99.1% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 21.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.9% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Management Control, Inc. have?
The CFPB has logged 231 complaints against Credit Management Control, Inc. to date, of which 0 came in over the last 12 months.
Does Credit Management Control, Inc. respond to complaints on time?
CFPB complaints against Credit Management Control, Inc. draw a 99.1% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Credit Management Control, Inc.?
Among all products tied to Credit Management Control, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Credit Management Control, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Credit Management Control, Inc.; the full issue list with counts is above.
How do I file a complaint against Credit Management Control, Inc.?
You can file a complaint against Credit Management Control, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Management Control, Inc.?
Consumers in 29 states and territories have filed complaints about Credit Management Control, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Management Control, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (21.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.