CFPB Consumer Complaint Profile
Credit Management Control, Inc.
Consumers have filed 231 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 231
- Total complaints
- 0
- Last 12 months
- 99.1%
- Timely response
- 29
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Credit Management Control, Inc. sits at #828, with 231 complaints logged. Its on-time response rate is 99.1%, ahead of the 93% median among companies with 100+ complaints.
- #828
- of 3,848 companies by volume
- 99.1%
- answered on time
- Debt collection
- most-complained product
- 29
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 8 |
| 2015 | 12 |
| 2016 | 14 |
| 2017 | 25 |
| 2018 | 22 |
| 2019 | 18 |
| 2020 | 32 |
| 2021 | 64 |
| 2022 | 35 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Management Control, Inc.
Credit Management Control, Inc. carries 231 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 29 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Credit Management Control, Inc. answers 99.1% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 21.6% of resolved cases, indicating how frequently the initial fix fell short. 3.9% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Management Control, Inc. have?
The CFPB has logged 231 complaints against Credit Management Control, Inc. to date, of which 0 came in over the last 12 months.
Does Credit Management Control, Inc. respond to complaints on time?
99.1% of the CFPB complaints against Credit Management Control, Inc. get a response within the expected window. This is considered excellent.
What product generates the most complaints for Credit Management Control, Inc.?
Among all products tied to Credit Management Control, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Credit Management Control, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Credit Management Control, Inc.; the full issue list with counts is above.
How do I file a complaint against Credit Management Control, Inc.?
You can file a complaint against Credit Management Control, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Management Control, Inc.?
Consumers in 29 states and territories have filed complaints about Credit Management Control, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~231)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.