CFPB Consumer Complaint Profile
SG and Associates
Consumers have filed 389 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 389
- Total complaints
- Above average
- 152
- Last 12 months
- 62.7%
- Timely response
- Bottom decile
- 41
- States affected
The verdict
389 CFPB complaints put SG and Associates at #585 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 62.7%, the 4th percentile for the 100+ complaint peer group.
- #585
- of 3,843 companies by volume
- 62.7%
- on time (4th pctile)
- Debt collection
- most-complained product
- 41
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
SG and Associates vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
62.7% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 65 in 2024 to 138 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 4 |
| 2021 | 28 |
| 2022 | 51 |
| 2023 | 53 |
| 2024 | 65 |
| 2025 | 138 |
| 2026year in progress | 50 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for SG and Associates
389 complaints against SG and Associates appear in the CFPB record, including 152 from the trailing year. The 41 states and territories represented put this footprint in nationwide territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, SG and Associates posts a 62.7% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, 0.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does SG and Associates have?
SG and Associates has 389 total consumer complaints filed with the CFPB, with 152 filed in the last 12 months.
Does SG and Associates respond to complaints on time?
SG and Associates has a 62.7% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for SG and Associates?
"Debt collection" draws more CFPB complaints against SG and Associates than any other product - see the full breakdown above.
What is the most common complaint issue with SG and Associates?
Consumers most often cite "Attempts to collect debt not owed" when complaining about SG and Associates; the full issue list with counts is above.
How do I file a complaint against SG and Associates?
You can file a complaint against SG and Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about SG and Associates?
SG and Associates has drawn CFPB complaints from 41 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.