CFPB Consumer Complaint Profile
SinglePoint GI
What 568 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 568
- Total complaints
- 164
- Last 12 months
- 99.1%
- Timely response
- 40
- States affected
The verdict
568 CFPB complaints put SinglePoint GI at #472 out of 3,848 financial companies ranked by complaint volume. 99.1% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #472
- of 3,848 companies by volume
- 99.1%
- answered on time
- Debt collection
- most-complained product
- 40
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 12 |
| 2020 | 60 |
| 2021 | 83 |
| 2022 | 50 |
| 2023 | 75 |
| 2024 | 88 |
| 2025 | 161 |
| 2026 | 39 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for SinglePoint GI
The CFPB Consumer Complaint Database has logged 568 complaints against SinglePoint GI overall, with 164 of those filed in the trailing 12 months. Reports have come from consumers in 40 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
99.1% of CFPB-forwarded complaints against SinglePoint GI get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does SinglePoint GI have?
The CFPB has logged 568 complaints against SinglePoint GI to date, of which 164 came in over the last 12 months.
Does SinglePoint GI respond to complaints on time?
99.1% of the CFPB complaints against SinglePoint GI get a response within the expected window. This is considered excellent.
What product generates the most complaints for SinglePoint GI?
The most complained-about product for SinglePoint GI is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with SinglePoint GI?
The most common issue reported by consumers about SinglePoint GI is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against SinglePoint GI?
You can file a complaint against SinglePoint GI directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about SinglePoint GI?
Consumers in 40 states and territories have filed complaints about SinglePoint GI with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~568)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.