CFPB Consumer Complaint Profile
SinglePoint GI
What 568 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 568
- Total complaints
- Above average
- 164
- Last 12 months
- 99.1%
- Timely response
- Above median
- 40
- States affected
The verdict
568 CFPB complaints put SinglePoint GI at #471 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 99.1%, the 62nd percentile for the 100+ complaint peer group.
- #471
- of 3,843 companies by volume
- 99.1%
- on time (62nd pctile)
- Debt collection
- most-complained product
- 40
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
SinglePoint GI vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.1% Higher than most higher than 62% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 88 in 2024 to 161 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 12 |
| 2020 | 60 |
| 2021 | 83 |
| 2022 | 50 |
| 2023 | 75 |
| 2024 | 88 |
| 2025 | 161 |
| 2026year in progress | 39 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for SinglePoint GI
The CFPB Consumer Complaint Database has logged 568 complaints against SinglePoint GI overall, with 164 of those filed in the trailing 12 months. Reports have come from consumers in 40 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against SinglePoint GI draw a 99.1% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does SinglePoint GI have?
The CFPB has logged 568 complaints against SinglePoint GI to date, of which 164 came in over the last 12 months.
Does SinglePoint GI respond to complaints on time?
CFPB complaints against SinglePoint GI draw a 99.1% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for SinglePoint GI?
The most complained-about product for SinglePoint GI is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with SinglePoint GI?
The most common issue reported by consumers about SinglePoint GI is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against SinglePoint GI?
You can file a complaint against SinglePoint GI directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about SinglePoint GI?
Consumers in 40 states and territories have filed complaints about SinglePoint GI with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.