CFPB Consumer Complaint Profile
Snap Recovery, Inc.
40 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 40
- Total complaints
- Mid-range
- 20
- Last 12 months
- 95%
- Timely response
- Below median
- 18
- States affected
The verdict
Snap Recovery, Inc. ranks #2046 of 3,843 financial companies by CFPB complaint volume, with 40 complaints on record. It posts a 95% on-time response rate, the 29th percentile among companies with 100+ complaints.
- #2046
- of 3,843 companies by volume
- 95%
- on time (29th pctile)
- Debt collection
- most-complained product
- 18
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Snap Recovery, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95% Around the middle higher than 29% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 7 in 2024 to 19 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2023 | 8 |
| 2024 | 7 |
| 2025 | 19 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Snap Recovery, Inc.
40 complaints against Snap Recovery, Inc. appear in the CFPB record, including 20 from the trailing year. The 18 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Snap Recovery, Inc.'s timely response rate stands at 95%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Snap Recovery, Inc. have?
40 complaints have been filed against Snap Recovery, Inc. with the CFPB overall - 20 of them in the past year.
Does Snap Recovery, Inc. respond to complaints on time?
CFPB complaints against Snap Recovery, Inc. draw a 95% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Snap Recovery, Inc.?
Among all products tied to Snap Recovery, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Snap Recovery, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Snap Recovery, Inc. - see all issues and counts above.
How do I file a complaint against Snap Recovery, Inc.?
You can file a complaint against Snap Recovery, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Snap Recovery, Inc.?
The CFPB has recorded complaints against Snap Recovery, Inc. from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Snap Recovery, Inc. have?
40 complaints have been filed against Snap Recovery, Inc. with the CFPB overall - 20 of them in the past year.
Does Snap Recovery, Inc. respond to complaints on time?
CFPB complaints against Snap Recovery, Inc. draw a 95% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Snap Recovery, Inc.?
Among all products tied to Snap Recovery, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Snap Recovery, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Snap Recovery, Inc. - see all issues and counts above.
How do I file a complaint against Snap Recovery, Inc.?
You can file a complaint against Snap Recovery, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Snap Recovery, Inc.?
The CFPB has recorded complaints against Snap Recovery, Inc. from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.