CFPB Consumer Complaint Profile

Solutions To Portfolios, LLC

Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

50
Total complaints
Mid-range
0
Last 12 months
92%
Timely response
Bottom quartile
17
States affected

The verdict

Out of 3,843 financial companies in the CFPB database, Solutions To Portfolios, LLC places #1831 by volume. On response speed it sits at the 21st percentile among companies with 100+ complaints.

Debt collection
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
33/100
Solutions To Portfolios, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 92.0%
Share of complaints answered within the CFPB response window
Dispute Rate D 20.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Solutions To Portfolios, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

92% Among the lowest higher than 21% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Payday loan 21
Debt collection - I do not know 20
Payday loan 3
Debt collection - Other (i.e. phone, health club, etc.) 2
Money transfer, virtual currency, or money service - Mobile or digital wallet 2
Debt collection - Credit card debt 1
Debt collection - Payday loan debt 1

Top Issues

1.Communication tactics 15
2.Taking/threatening an illegal action 9
3.Improper contact or sharing of info 8
4.Cont'd attempts collect debt not owed 6
5.Disclosure verification of debt 4
6.Can't contact lender 2
7.Fraud or scam 2
8.Threatened to contact someone or share information improperly 1
9.False statements or representation 1
10.Charged fees or interest I didn't expect 1

Complaints by Year

Year Complaints
2015 32
2016 13
2017 1
2018 1
2020 1
2021 1
2022 1

Complaints by State (Top 15)

California 9
Texas 6
Florida 4
Michigan 4
Tennessee 4
Ohio 3
Kansas 3
Virginia 3
Wisconsin 2
Alabama 2
Maryland 1
Illinois 1
Pennsylvania 1
Indiana 1
Minnesota 1

Company Responses

Closed with explanation 46
Untimely response 3
Closed 1

What the CFPB Complaint Record Shows for Solutions To Portfolios, LLC

Solutions To Portfolios, LLC draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate sits below the 95% industry benchmark, a gap that tends to correlate with higher consumer dispute rates downstream. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Solutions To Portfolios, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (20% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Solutions To Portfolios, LLC have?

Solutions To Portfolios, LLC has 50 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Solutions To Portfolios, LLC respond to complaints on time?

Solutions To Portfolios, LLC's CFPB timely-response rate is 92%.

What product generates the most complaints for Solutions To Portfolios, LLC?

The most complained-about product for Solutions To Portfolios, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Solutions To Portfolios, LLC?

Consumers most often cite "Communication tactics" when complaining about Solutions To Portfolios, LLC; the full issue list with counts is above.

How do I file a complaint against Solutions To Portfolios, LLC?

You can file a complaint against Solutions To Portfolios, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Solutions To Portfolios, LLC?

Solutions To Portfolios, LLC has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Solutions To Portfolios, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.