CFPB Consumer Complaint Profile
Starmark Financial LLC
Consumers have filed 222 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 222
- Total complaints
- Above average
- 148
- Last 12 months
- 100%
- Timely response
- Top decile
- 32
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Starmark Financial LLC sits at #855, with 222 complaints logged. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #855
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 32
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Starmark Financial LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 41 in 2024 to 114 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 6 |
| 2023 | 12 |
| 2024 | 41 |
| 2025 | 114 |
| 2026year in progress | 49 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Starmark Financial LLC
222 complaints against Starmark Financial LLC appear in the CFPB record, including 148 from the trailing year. The 32 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Starmark Financial LLC posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Starmark Financial LLC have?
222 complaints have been filed against Starmark Financial LLC with the CFPB overall - 148 of them in the past year.
Does Starmark Financial LLC respond to complaints on time?
Starmark Financial LLC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Starmark Financial LLC?
"Debt collection" draws more CFPB complaints against Starmark Financial LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Starmark Financial LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Starmark Financial LLC - see all issues and counts above.
How do I file a complaint against Starmark Financial LLC?
You can file a complaint against Starmark Financial LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Starmark Financial LLC?
The CFPB has recorded complaints against Starmark Financial LLC from 32 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.