CFPB Consumer Complaint Profile

Synter Resource Group, LLC.

What 87 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

87
Total complaints
14
Last 12 months
98.9%
Timely response
29
States affected

The verdict

Synter Resource Group, LLC. ranks #1420 of 3,848 financial companies by CFPB complaint volume, with 87 complaints on record. Its on-time response rate is 98.9%, ahead of the 93% median among companies with 100+ complaints.

#1420
of 3,848 companies by volume
98.9%
answered on time
Debt collection
most-complained product
29
states with complaints
Synter Resource Group, LLC. timely response rate 98.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 63
Debt collection - I do not know 20
Debt collection - Rental debt 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt collection - Payday loan debt 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Attempts to collect debt not owed 59
2.Written notification about debt 7
3.Communication tactics 6
4.False statements or representation 6
5.Electronic communications 3
6.Threatened to contact someone or share information improperly 3
7.Credit monitoring or identity theft protection services 1
8.Took or threatened to take negative or legal action 1
9.Problem with fraud alerts or security freezes 1

Complaints by Year

Year Complaints
2018 5
2019 6
2020 3
2021 8
2022 14
2023 17
2024 14
2025 18
2026 2

Complaints by State (Top 15)

California 16
New York 8
Florida 8
North Carolina 5
New Jersey 4
Wisconsin 4
Virginia 3
Georgia 3
Minnesota 3
Washington 3
Texas 3
Kentucky 2
Ohio 2
Tennessee 2
Colorado 2

Company Responses

Closed with explanation 87

What the CFPB Complaint Record Shows for Synter Resource Group, LLC.

Synter Resource Group, LLC. carries 87 complaints in the CFPB's database, 14 of them filed within the past 12 months. Consumers spanning 29 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Synter Resource Group, LLC.'s timely response rate stands at 98.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Synter Resource Group, LLC. have?

87 complaints have been filed against Synter Resource Group, LLC. with the CFPB overall - 14 of them in the past year.

Does Synter Resource Group, LLC. respond to complaints on time?

Synter Resource Group, LLC. has a 98.9% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Synter Resource Group, LLC.?

"Debt collection" draws more CFPB complaints against Synter Resource Group, LLC. than any other product - see the full breakdown above.

What is the most common complaint issue with Synter Resource Group, LLC.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Synter Resource Group, LLC.; the full issue list with counts is above.

How do I file a complaint against Synter Resource Group, LLC.?

You can file a complaint against Synter Resource Group, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Synter Resource Group, LLC.?

The CFPB has recorded complaints against Synter Resource Group, LLC. from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.