CFPB Consumer Complaint Profile

Synter Resource Group, LLC.

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

87
Total complaints
Mid-range
14
Last 12 months
98.9%
Timely response
Above median
29
States affected

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The verdict

Synter Resource Group, LLC. ranks #1418 of 3,843 financial companies by CFPB complaint volume. Its on-time response record is at the 59th percentile among companies with 100+ complaints.

Debt collection
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
45/100
Synter Resource Group, LLC. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B 98.9%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Synter Resource Group, LLC. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.9% Higher than most higher than 59% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Other debt 63
Debt collection - I do not know 20
Debt collection - Rental debt 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt collection - Payday loan debt 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Attempts to collect debt not owed 59
2.Written notification about debt 7
3.Communication tactics 6
4.False statements or representation 6
5.Electronic communications 3
6.Threatened to contact someone or share information improperly 3
7.Credit monitoring or identity theft protection services 1
8.Took or threatened to take negative or legal action 1
9.Problem with fraud alerts or security freezes 1

Complaints by Year

Year Complaints
2018 5
2019 6
2020 3
2021 8
2022 14
2023 17
2024 14
2025 18
2026year in progress 2

Complaints by State (Top 15)

California 16
New York 8
Florida 8
North Carolina 5
New Jersey 4
Wisconsin 4
Virginia 3
Georgia 3
Minnesota 3
Washington 3
Texas 3
Kentucky 2
Ohio 2
Tennessee 2
Colorado 2

Company Responses

Closed with explanation 87

What the CFPB Complaint Record Shows for Synter Resource Group, LLC.

Synter Resource Group, LLC. draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Synter Resource Group, LLC. have?

87 complaints have been filed against Synter Resource Group, LLC. with the CFPB overall - 14 of them in the past year.

Does Synter Resource Group, LLC. respond to complaints on time?

Synter Resource Group, LLC. has a 98.9% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Synter Resource Group, LLC.?

"Debt collection" draws more CFPB complaints against Synter Resource Group, LLC. than any other product - see the full breakdown above.

What is the most common complaint issue with Synter Resource Group, LLC.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Synter Resource Group, LLC.; the full issue list with counts is above.

How do I file a complaint against Synter Resource Group, LLC.?

You can file a complaint against Synter Resource Group, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Synter Resource Group, LLC.?

The CFPB has recorded complaints against Synter Resource Group, LLC. from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Synter Resource Group, LLC.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.