CFPB Consumer Complaint Profile
The Commercial Collection Corporation of New York, Inc.
Behind the 23 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 23
- Total complaints
- Mid-range
- 3
- Last 12 months
- 100%
- Timely response
- Top decile
- 13
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, The Commercial Collection Corporation of New York, Inc. sits at #2678, with 23 complaints logged. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #2678
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 13
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
The Commercial Collection Corporation of New York, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 1 |
| 2023 | 4 |
| 2024 | 5 |
| 2025 | 3 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for The Commercial Collection Corporation of New York, Inc.
23 complaints against The Commercial Collection Corporation of New York, Inc. appear in the CFPB record, including 3 from the trailing year. The 13 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against The Commercial Collection Corporation of New York, Inc. draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does The Commercial Collection Corporation of New York, Inc. have?
The Commercial Collection Corporation of New York, Inc. has 23 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does The Commercial Collection Corporation of New York, Inc. respond to complaints on time?
The Commercial Collection Corporation of New York, Inc.'s CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for The Commercial Collection Corporation of New York, Inc.?
"Debt collection" draws more CFPB complaints against The Commercial Collection Corporation of New York, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with The Commercial Collection Corporation of New York, Inc.?
The most common issue reported by consumers about The Commercial Collection Corporation of New York, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against The Commercial Collection Corporation of New York, Inc.?
You can file a complaint against The Commercial Collection Corporation of New York, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Commercial Collection Corporation of New York, Inc.?
The Commercial Collection Corporation of New York, Inc. has drawn CFPB complaints from 13 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does The Commercial Collection Corporation of New York, Inc. have?
The Commercial Collection Corporation of New York, Inc. has 23 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does The Commercial Collection Corporation of New York, Inc. respond to complaints on time?
The Commercial Collection Corporation of New York, Inc.'s CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for The Commercial Collection Corporation of New York, Inc.?
"Debt collection" draws more CFPB complaints against The Commercial Collection Corporation of New York, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with The Commercial Collection Corporation of New York, Inc.?
The most common issue reported by consumers about The Commercial Collection Corporation of New York, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against The Commercial Collection Corporation of New York, Inc.?
You can file a complaint against The Commercial Collection Corporation of New York, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about The Commercial Collection Corporation of New York, Inc.?
The Commercial Collection Corporation of New York, Inc. has drawn CFPB complaints from 13 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.