CFPB Consumer Complaint Profile

The Sayer Law Group, P.C.

What 28 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

28
Total complaints
2
Last 12 months
100%
Timely response
11
States affected

The verdict

The Sayer Law Group, P.C. ranks #2425 of 3,848 financial companies by CFPB complaint volume, with 28 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#2425
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
11
states with complaints
The Sayer Law Group, P.C. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Credit card debt 14
Debt collection — I do not know 7
Mortgage — Conventional home mortgage 2
Debt collection — Other debt 1
Debt collection — Mortgage debt 1
Mortgage — Home equity loan or line of credit (HELOC) 1
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1
Credit reporting or other personal consumer reports — Credit reporting 1

Top Issues

1.Attempts to collect debt not owed 8
2.Took or threatened to take negative or legal action 8
3.Written notification about debt 3
4.False statements or representation 2
5.Struggling to pay mortgage 2
6.Incorrect information on your report 2
7.Threatened to contact someone or share information improperly 2
8.Trouble during payment process 1

Complaints by Year

Year Complaints
2019 1
2020 1
2022 2
2023 7
2024 13
2025 3
2026 1

Complaints by State (Top 15)

New York 8
Texas 7
Illinois 3
Tennessee 2
Arkansas 2
Colorado 1
Minnesota 1
Iowa 1
Oklahoma 1
Alaska 1
Idaho 1

Company Responses

Closed with explanation 28

What the CFPB Complaint Record Shows for The Sayer Law Group, P.C.

The CFPB Consumer Complaint Database has logged 28 complaints against The Sayer Law Group, P.C. overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 11 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

The Sayer Law Group, P.C.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does The Sayer Law Group, P.C. have?

The Sayer Law Group, P.C. has 28 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.

Does The Sayer Law Group, P.C. respond to complaints on time?

The Sayer Law Group, P.C. has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for The Sayer Law Group, P.C.?

The most complained-about product for The Sayer Law Group, P.C. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with The Sayer Law Group, P.C.?

The most common issue reported by consumers about The Sayer Law Group, P.C. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against The Sayer Law Group, P.C.?

You can file a complaint against The Sayer Law Group, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about The Sayer Law Group, P.C.?

Consumers in 11 states and territories have filed complaints about The Sayer Law Group, P.C. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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