CFPB Consumer Complaint Profile
Thomas George Associates, Ltd.
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 36
- Total complaints
- Mid-range
- 10
- Last 12 months
- 94.4%
- Timely response
- Below median
- 18
- States affected
The verdict
Thomas George Associates, Ltd. ranks #2143 of 3,843 financial companies by CFPB complaint volume. On response speed it sits at the 27th percentile among companies with 100+ complaints.
- Debt collection
- most-complained product
- TX
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Thomas George Associates, Ltd. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.4% Around the middle higher than 27% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 3 |
| 2021 | 4 |
| 2022 | 3 |
| 2023 | 1 |
| 2024 | 5 |
| 2025 | 13 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Thomas George Associates, Ltd.
The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Thomas George Associates, Ltd., with consumers across the country filing against it. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate sits below the 95% industry benchmark, a gap that tends to correlate with higher consumer dispute rates downstream. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Thomas George Associates, Ltd. have?
The CFPB has logged 36 complaints against Thomas George Associates, Ltd. to date, of which 10 came in over the last 12 months.
Does Thomas George Associates, Ltd. respond to complaints on time?
Thomas George Associates, Ltd. has a 94.4% timely response rate to CFPB complaints.
What product generates the most complaints for Thomas George Associates, Ltd.?
"Debt collection" draws more CFPB complaints against Thomas George Associates, Ltd. than any other product - see the full breakdown above.
What is the most common complaint issue with Thomas George Associates, Ltd.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Thomas George Associates, Ltd.; the full issue list with counts is above.
How do I file a complaint against Thomas George Associates, Ltd.?
You can file a complaint against Thomas George Associates, Ltd. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Thomas George Associates, Ltd.?
Thomas George Associates, Ltd. has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.