CFPB Consumer Complaint Profile

Triton Recovery Group

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

42
Total complaints
Mid-range
18
Last 12 months
97.6%
Timely response
Below median
20
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Triton Recovery Group places #1996 by volume. Its on-time response record is at the 44th percentile among companies with 100+ complaints.

Debt collection
most-complained product
FL
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
41/100
Triton Recovery Group · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C+ 97.6%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Triton Recovery Group vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

97.6% Around the middle higher than 44% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Other debt 16
Debt collection - I do not know 14
Debt collection - Payday loan debt 6
Debt collection - Telecommunications debt 3
Debt or credit management - Debt settlement 2
Payday loan, title loan, personal loan, or advance loan - Installment loan 1

Top Issues

1.Took or threatened to take negative or legal action 11
2.Communication tactics 10
3.Threatened to contact someone or share information improperly 8
4.Attempts to collect debt not owed 6
5.False statements or representation 3
6.Problem with customer service 1
7.Problem with the payoff process at the end of the loan 1
8.Electronic communications 1
9.Confusing or missing disclosures 1

Complaints by Year

Year Complaints
2023 4
2024 18
2025 17
2026year in progress 3

Complaints by State (Top 15)

Florida 8
New York 4
California 4
Maryland 3
Illinois 2
Texas 2
Pennsylvania 2
Georgia 2
Michigan 2
Connecticut 2
Massachusetts 1
Oklahoma 1
Arizona 1
Utah 1
Missouri 1

Company Responses

Closed with explanation 42

What the CFPB Complaint Record Shows for Triton Recovery Group

Triton Recovery Group draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Triton Recovery Group have?

Triton Recovery Group has 42 total consumer complaints filed with the CFPB, with 18 filed in the last 12 months.

Does Triton Recovery Group respond to complaints on time?

Triton Recovery Group has a 97.6% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Triton Recovery Group?

Among all products tied to Triton Recovery Group, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Triton Recovery Group?

"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Triton Recovery Group - see all issues and counts above.

How do I file a complaint against Triton Recovery Group?

You can file a complaint against Triton Recovery Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Triton Recovery Group?

Triton Recovery Group has drawn CFPB complaints from 20 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Triton Recovery Group's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.