CFPB Consumer Complaint Profile

Uhg, LLC

Consumers have filed 173 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

173
Total complaints
Mid-range
31
Last 12 months
98.3%
Timely response
Above median
32
States affected

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The verdict

173 CFPB complaints put Uhg, LLC at #1021 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 98.3%, the 51st percentile among companies with 100+ complaints.

#1021
of 3,843 companies by volume
98.3%
on time (51st pctile)
Debt collection
most-complained product
32
states with complaints
D
PlainCredit Trust Score
43/100
Uhg, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 98.3%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Uhg, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.3% Higher than most higher than 51% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Uhg, LLC timely response rate 98.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 49
Debt collection - Credit card debt 44
Debt collection - Payday loan debt 41
Debt collection - Other debt 14
Debt collection - Auto debt 6
Credit reporting or other personal consumer reports - Credit reporting 5
Payday loan, title loan, or personal loan - Payday loan 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Credit card - General-purpose credit card or charge card 3
Credit card - Store credit card 1

Top Issues

1.Attempts to collect debt not owed 54
2.Took or threatened to take negative or legal action 39
3.Written notification about debt 20
4.False statements or representation 15
5.Communication tactics 14
6.Threatened to contact someone or share information improperly 9
7.Incorrect information on your report 5
8.Electronic communications 3
9.Struggling to pay your loan 3
10.Getting a credit card 2

Complaints by Year

Year Complaints
2019 24
2020 24
2021 23
2022 18
2023 21
2024 26
2025 32
2026year in progress 5

Complaints by State (Top 15)

California 28
Missouri 19
Ohio 13
Georgia 12
Texas 10
Florida 9
New York 7
Virginia 7
Illinois 7
Tennessee 7
Maryland 5
Wisconsin 5
Arizona 5
Nevada 4
South Carolina 4

Company Responses

Closed with explanation 173

What the CFPB Complaint Record Shows for Uhg, LLC

Uhg, LLC carries 173 complaints in the CFPB's database, 31 of them filed within the past 12 months. Consumers spanning 32 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Uhg, LLC posts a 98.3% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Uhg, LLC have?

The CFPB has logged 173 complaints against Uhg, LLC to date, of which 31 came in over the last 12 months.

Does Uhg, LLC respond to complaints on time?

Uhg, LLC has a 98.3% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Uhg, LLC?

"Debt collection" draws more CFPB complaints against Uhg, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Uhg, LLC?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Uhg, LLC - see all issues and counts above.

How do I file a complaint against Uhg, LLC?

You can file a complaint against Uhg, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Uhg, LLC?

The CFPB has recorded complaints against Uhg, LLC from 32 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026