CFPB Consumer Complaint Profile

Vantage Sourcing, LLC

What 33 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

33
Total complaints
0
Last 12 months
90.9%
Timely response
17
States affected

The verdict

Vantage Sourcing, LLC ranks #2246 of 3,848 financial companies by CFPB complaint volume, with 33 complaints on record. It answers 90.9% of complaints on time — below the 93% median for companies with 100+ complaints.

#2246
of 3,848 companies by volume
90.9%
answered on time
Debt collection
most-complained product
17
states with complaints
Vantage Sourcing, LLC timely response rate 90.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Other (i.e. phone, health club, etc.) 20
Debt collection — I do not know 6
Debt collection — Other debt 5
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1
Credit card or prepaid card — Government benefit card 1

Top Issues

1.Cont'd attempts collect debt not owed 12
2.False statements or representation 8
3.Communication tactics 4
4.Disclosure verification of debt 3
5.Attempts to collect debt not owed 2
6.Unable to get your credit report or credit score 1
7.Taking/threatening an illegal action 1
8.Trouble using the card 1
9.Written notification about debt 1

Complaints by Year

Year Complaints
2014 5
2015 12
2016 6
2017 7
2018 1
2020 2

Complaints by State (Top 15)

California 6
Arizona 4
Texas 3
Virginia 3
Massachusetts 2
Alabama 2
Pennsylvania 2
Connecticut 2
New York 1
District of Columbia 1
Delaware 1
Kentucky 1
South Carolina 1
North Carolina 1
Iowa 1

Company Responses

Closed with explanation 30
Untimely response 2
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Vantage Sourcing, LLC

The CFPB Consumer Complaint Database has logged 33 complaints against Vantage Sourcing, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Vantage Sourcing, LLC's timely response rate stands at 90.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 20% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 3% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Vantage Sourcing, LLC have?

Vantage Sourcing, LLC has 33 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Vantage Sourcing, LLC respond to complaints on time?

Vantage Sourcing, LLC has a 90.9% timely response rate to CFPB complaints.

What product generates the most complaints for Vantage Sourcing, LLC?

The most complained-about product for Vantage Sourcing, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Vantage Sourcing, LLC?

The most common issue reported by consumers about Vantage Sourcing, LLC is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Vantage Sourcing, LLC?

You can file a complaint against Vantage Sourcing, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Vantage Sourcing, LLC?

Consumers in 17 states and territories have filed complaints about Vantage Sourcing, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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