CFPB Consumer Complaint Profile
Zebit, Inc.
17 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 17
- Total complaints
- Below average
- 3
- Last 12 months
- 23.5%
- Timely response
- Bottom decile
- 13
- States affected
The verdict
17 CFPB complaints put Zebit, Inc. at #3073 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 23.5%, the 1st percentile among companies with 100+ complaints.
- #3073
- of 3,843 companies by volume
- 23.5%
- on time (1st pctile)
- Debt collection
- most-complained product
- 13
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Zebit, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
23.5% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 6 |
| 2025 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Zebit, Inc.
The CFPB Consumer Complaint Database has logged 17 complaints against Zebit, Inc. overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Zebit, Inc. posts a 23.5% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Zebit, Inc. have?
17 complaints have been filed against Zebit, Inc. with the CFPB overall - 3 of them in the past year.
Does Zebit, Inc. respond to complaints on time?
Zebit, Inc.'s CFPB timely-response rate is 23.5%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Zebit, Inc.?
The most complained-about product for Zebit, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Zebit, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Zebit, Inc. - see all issues and counts above.
How do I file a complaint against Zebit, Inc.?
You can file a complaint against Zebit, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Zebit, Inc.?
The CFPB has recorded complaints against Zebit, Inc. from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Zebit, Inc. have?
17 complaints have been filed against Zebit, Inc. with the CFPB overall - 3 of them in the past year.
Does Zebit, Inc. respond to complaints on time?
Zebit, Inc.'s CFPB timely-response rate is 23.5%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Zebit, Inc.?
The most complained-about product for Zebit, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Zebit, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Zebit, Inc. - see all issues and counts above.
How do I file a complaint against Zebit, Inc.?
You can file a complaint against Zebit, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Zebit, Inc.?
The CFPB has recorded complaints against Zebit, Inc. from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.