Augusta Collection Agency, Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 4 |
| 2015 | 4 |
| 2016 | 4 |
| 2017 | 7 |
| 2018 | 6 |
| 2019 | 2 |
| 2020 | 7 |
| 2021 | 13 |
| 2022 | 17 |
| 2023 | 11 |
| 2024 | 16 |
| 2025 | 4 |
| 2026 | 8 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Augusta Collection Agency, Inc.
90 debt-collection complaints against Augusta Collection Agency, Inc. appear in the CFPB record - 84.9% of the 106 complaints filed about this entity. The 12 states and territories represented make this a geographically focused operation by complaint volume. Consumers most frequently describe "Medical debt" as the debt type behind their complaint about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
Within the Bureau's 15-day response window, this company answers 87.7% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved cases, 7.5% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 50% of resolved cases, indicating how frequently the initial fix fell short.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Augusta Collection Agency, Inc. have?
The CFPB has logged 90 debt-collection complaints against Augusta Collection Agency, Inc., 84.9% of all complaints filed against this company.
Does Augusta Collection Agency, Inc. respond to complaints on time?
Augusta Collection Agency, Inc.'s CFPB timely-response rate is 87.7%.
Does Augusta Collection Agency, Inc. provide relief to consumers?
Of resolved complaints against Augusta Collection Agency, Inc., 7.5% ended with consumer relief of some kind.
What type of debt does Augusta Collection Agency, Inc. primarily collect?
"Medical debt" is the debt type Augusta Collection Agency, Inc. is most associated with in CFPB complaint data - see the full breakdown above.
What rights do I have against Augusta Collection Agency, Inc.?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Augusta Collection Agency, Inc. active?
Augusta Collection Agency, Inc. has received consumer complaints from 12 states and territories, based on CFPB data.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.