Augusta Collection Agency, Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-AUGUSTA-COLLECTION Augusta Collection Agency, Inc.
90 DC complaints · rank #628/656 · 87.7% timely
- DC 90
- RANK #628/656
- TIMELY 87.7%
- RELIEF 7.5%
- DISPUTE 50%
- STATES 12
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO American Collection Service…
Volume peers
Photo peer: American Collection Services, Inc. (OK, TX) (90)
Augusta Collection Agency, Inc.'s 90 debt-collection complaints sit next to American Collection Services, Inc. (OK, TX) (90) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Augusta Collection Agency,… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 4 |
| 2015 | 4 |
| 2016 | 4 |
| 2017 | 7 |
| 2018 | 6 |
| 2019 | 2 |
| 2020 | 7 |
| 2021 | 13 |
| 2022 | 17 |
| 2023 | 11 |
| 2024 | 16 |
| 2025 | 4 |
| 2026 | 8 |
Complaints by State (Top 15)
What the CFPB Record Shows for Augusta Collection Agency, Inc.
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Augusta Collection Agency, Inc. ranks #628 of 656 debt collectors by debt-collection complaint volume (4th percentile), using the same dc_complaints sort as the Collectors directory. 90 debt-collection complaints against Augusta Collection Agency, Inc. appear in the CFPB record - 84.9% of the 106 complaints filed about this entity. The 12 states and territories represented make this a geographically focused operation by complaint volume. Consumers most frequently describe "Medical debt" as the debt type behind their complaint about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
Within the Bureau's 15-day response window, this company answers 87.7% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved cases, 7.5% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 50% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Augusta Collection Agency, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Augusta Collection Agency, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (90 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (50% here).
Frequently asked questions
How many CFPB debt-collection complaints does Augusta Collection Agency, Inc. have?
The CFPB extract lists 90 debt-collection complaints against Augusta Collection Agency, Inc. (#628 of 656 collectors by volume).
Does Augusta Collection Agency, Inc. respond to CFPB complaints on time?
The timely-response rate for Augusta Collection Agency, Inc. in this extract is 87.7%.
What issue do consumers cite most about Augusta Collection Agency, Inc.?
The most-cited issue in complaints about Augusta Collection Agency, Inc. is "Attempts to collect debt not owed."
How should I read Augusta Collection Agency, Inc.'s CFPB complaint record?
These figures summarize what consumers filed with the CFPB about Augusta Collection Agency, Inc.. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.