American Collection Services, Inc. (OK, TX)
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-AMERICAN-COLLECTIO American Collection Services, Inc. (OK, TX)
90 DC complaints · rank #628/656 · 100% timely
- DC 90
- RANK #628/656
- TIMELY 100%
- RELIEF 0%
- DISPUTE 4.5%
- STATES 14
- ISSUE Written notification about…
- RESP Closed with explanation
- PHOTO Augusta Collection Agency,…
Volume peers
Photo peer: Augusta Collection Agency, Inc. (90)
American Collection Services, Inc. (OK, TX)'s 90 debt-collection complaints sit next to Augusta Collection Agency, Inc. (90) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for American Collection Service… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 7 |
| 2015 | 7 |
| 2016 | 5 |
| 2017 | 3 |
| 2018 | 11 |
| 2019 | 4 |
| 2020 | 5 |
| 2021 | 13 |
| 2022 | 10 |
| 2023 | 16 |
| 2024 | 13 |
| 2025 | 12 |
| 2026 | 5 |
Complaints by State (Top 15)
What the CFPB Record Shows for American Collection Services, Inc. (OK, TX)
PlainCredit places American Collection Services, Inc. (OK, TX) at #628 of 656 debt collectors by CFPB debt-collection complaint volume (4th percentile), matching the Collectors directory ranking. American Collection Services, Inc. (OK, TX) has 90 debt-collection complaints on file with the CFPB, which represents 80.4% of the 112 total complaints the Bureau has received about this entity. Reports have originated from consumers in 14 states and territories, making this a geographically focused collection operation as measured by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Written notification about debt" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
Within the Bureau's 15-day response window, this company answers 100% of forwarded complaints. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Of resolved cases, 0% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. The response was formally disputed in 4.5% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for American Collection Services, Inc. (OK, TX) → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for American Collection Services, Inc. (OK, TX): nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (90 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (4.5% here).
Frequently asked questions
How many CFPB debt-collection complaints does American Collection Services, Inc. (OK, TX) have?
American Collection Services, Inc. (OK, TX) has 90 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #628 of 656 collectors by that volume.
Does American Collection Services, Inc. (OK, TX) respond to CFPB complaints on time?
The timely-response rate for American Collection Services, Inc. (OK, TX) in this extract is 100%.
What issue do consumers cite most about American Collection Services, Inc. (OK, TX)?
Consumers most often name "Written notification about debt" when complaining about American Collection Services, Inc. (OK, TX).
How should I read American Collection Services, Inc. (OK, TX)'s CFPB complaint record?
American Collection Services, Inc. (OK, TX)'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.