Advance Bureau of Collections

What the CFPB Record Shows for Advance Bureau of Collections

According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Advance Bureau of Collections ranks #628 of 656 debt collectors by debt-collection complaint volume (4th percentile), using the same dc_complaints sort as the Collectors directory. Advance Bureau of Collections has 90 debt-collection complaints on file with the CFPB, which represents 86.5% of the 104 total complaints the Bureau has received about this entity. Reports have originated from consumers in 7 states and territories, making this a geographically focused collection operation as measured by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.

The company's timely response rate is 97.1%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is at or above benchmark levels, pointing to an intake process working as intended. Of resolved cases, 3.8% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. In 18.2% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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