BCA Financial Services, Inc.
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-BCA-FINANCIAL-SERV BCA Financial Services, Inc.
161 DC complaints · rank #463/656 · 98.3% timely
- DC 161
- RANK #463/656
- TIMELY 98.3%
- RELIEF 0.6%
- DISPUTE 18.8%
- STATES 14
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Lyons, Doughty
Volume peers
Photo peer: Lyons, Doughty & Veldhuis, PC (161)
BCA Financial Services, Inc.'s 161 debt-collection complaints sit next to Lyons, Doughty & Veldhuis, PC (161) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for BCA Financial Services, Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 8 |
| 2015 | 17 |
| 2016 | 12 |
| 2017 | 15 |
| 2018 | 20 |
| 2019 | 12 |
| 2020 | 11 |
| 2021 | 17 |
| 2022 | 12 |
| 2023 | 18 |
| 2024 | 12 |
| 2025 | 21 |
| 2026 | 2 |
Complaints by State (Top 15)
What the CFPB Record Shows for BCA Financial Services, Inc.
BCA Financial Services, Inc. sits at #463 of 656 debt collectors in this extract by debt-collection complaint volume (30th percentile), the same ordering shown on /collectors. 161 debt-collection complaints against BCA Financial Services, Inc. appear in the CFPB record - 89.4% of the 180 complaints filed about this entity. The 14 states and territories represented make this a geographically focused operation by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
The company's timely response rate is 98.3%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. 0.6% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. In 18.8% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for BCA Financial Services, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for BCA Financial Services, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (161 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (18.8% here).
Frequently asked questions
How many CFPB debt-collection complaints does BCA Financial Services, Inc. have?
BCA Financial Services, Inc. has 161 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #463 of 656 collectors by that volume.
Does BCA Financial Services, Inc. respond to CFPB complaints on time?
The timely-response rate for BCA Financial Services, Inc. in this extract is 98.3%.
What issue do consumers cite most about BCA Financial Services, Inc.?
"Attempts to collect debt not owed" is the leading issue tag on BCA Financial Services, Inc.'s CFPB complaint record.
How should I read BCA Financial Services, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.