CCS Financial Services, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
CFPB collection forwarding receipt
Forwarded record DC-CCS-FINANCIAL-SERV CCS Financial Services, Inc.
18,942 DC complaints · rank #5/656 · 82.7% timely
- DC 18,942
- RANK #5/656
- TIMELY 82.7%
- RELIEF 15.7%
- DISPUTE 11.1%
- STATES 55
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO I.C. System, Inc.
Volume peers
Photo peer: I.C. System, Inc. (16,261)
CCS Financial Services, Inc.'s 18,942 debt-collection complaints sit next to I.C. System, Inc. (16,261) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for CCS Financial Services, Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 44 |
| 2014 | 286 |
| 2015 | 266 |
| 2016 | 299 |
| 2017 | 505 |
| 2018 | 500 |
| 2019 | 482 |
| 2020 | 847 |
| 2021 | 1,499 |
| 2022 | 1,548 |
| 2023 | 2,179 |
| 2024 | 4,416 |
| 2025 | 8,138 |
| 2026 | 3,029 |
Complaints by State (Top 15)
What the CFPB Record Shows for CCS Financial Services, Inc.
PlainCredit places CCS Financial Services, Inc. at #5 of 656 debt collectors by CFPB debt-collection complaint volume (99th percentile), matching the Collectors directory ranking. CCS Financial Services, Inc. has 18,942 debt-collection complaints on file with the CFPB, which represents 78.8% of the 24,038 total complaints the Bureau has received about this entity. Reports have originated from consumers in 55 states and territories, making this a nationwide collection operation as measured by complaint volume. The most common debt type behind these complaints is "Other debt," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
The company's timely response rate is 82.7%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. Of resolved cases, 15.7% closed with monetary or non-monetary relief to the consumer. Consumers formally disputed the company's response in 11.1% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for CCS Financial Services, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for CCS Financial Services, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (18,942 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (11.1% here).
Frequently asked questions
How many CFPB debt-collection complaints does CCS Financial Services, Inc. have?
18,942 debt-collection complaints name CCS Financial Services, Inc. in this CFPB extract - corpus rank #5/656.
Does CCS Financial Services, Inc. respond to CFPB complaints on time?
CFPB complaints against CCS Financial Services, Inc. show a 82.7% timely-response rate.
What issue do consumers cite most about CCS Financial Services, Inc.?
Consumers most often name "Attempts to collect debt not owed" when complaining about CCS Financial Services, Inc..
How should I read CCS Financial Services, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.