I.C. System, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
CFPB collection forwarding receipt
Forwarded record DC-I-C-SYSTEM-INC I.C. System, Inc.
16,261 DC complaints · rank #6/656 · 99.9% timely
- DC 16,261
- RANK #6/656
- TIMELY 99.9%
- RELIEF 5.1%
- DISPUTE 5.7%
- STATES 56
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Transworld Systems Inc
Volume peers
Photo peer: Transworld Systems Inc (14,973)
I.C. System, Inc.'s 16,261 debt-collection complaints sit next to Transworld Systems Inc (14,973) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for I.C. System, Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 109 |
| 2014 | 331 |
| 2015 | 349 |
| 2016 | 473 |
| 2017 | 725 |
| 2018 | 691 |
| 2019 | 801 |
| 2020 | 1,366 |
| 2021 | 2,148 |
| 2022 | 1,620 |
| 2023 | 1,827 |
| 2024 | 3,128 |
| 2025 | 5,249 |
| 2026 | 1,779 |
Complaints by State (Top 15)
What the CFPB Record Shows for I.C. System, Inc.
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, I.C. System, Inc. ranks #6 of 656 debt collectors by debt-collection complaint volume (99th percentile), using the same dc_complaints sort as the Collectors directory. 16,261 debt-collection complaints against I.C. System, Inc. appear in the CFPB record - 79% of the 20,596 complaints filed about this entity. The 56 states and territories represented make this a nationwide operation by complaint volume. Consumers most frequently describe "Other debt" as the debt type behind their complaint about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
The company's timely response rate is 99.9%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. Of resolved cases, 5.1% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 5.7% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for I.C. System, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for I.C. System, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (16,261 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (5.7% here).
Frequently asked questions
How many CFPB debt-collection complaints does I.C. System, Inc. have?
The CFPB extract lists 16,261 debt-collection complaints against I.C. System, Inc. (#6 of 656 collectors by volume).
Does I.C. System, Inc. respond to CFPB complaints on time?
The timely-response rate for I.C. System, Inc. in this extract is 99.9%.
What issue do consumers cite most about I.C. System, Inc.?
The most-cited issue in complaints about I.C. System, Inc. is "Attempts to collect debt not owed."
How should I read I.C. System, Inc.'s CFPB complaint record?
I.C. System, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.