2026 data Public-data reference. official source

Continental Credit Control

Open-data reference.

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Debt Collector, CFPB Complaint Profile Specializes in: Medical debt

CFPB collection forwarding receipt

Forwarded record DC-CONTINENTAL-CREDIT Continental Credit Control

155 DC complaints · rank #473/656 · 98.8% timely

  • DC 155
  • RANK #473/656
  • TIMELY 98.8%
  • RELIEF 4.7%
  • DISPUTE 32.5%
  • STATES 11
  • ISSUE Attempts to collect debt no…
  • RESP Closed with explanation
  • PHOTO D. Scott Carruthers

Volume peers

Photo peer: D. Scott Carruthers (155)

D. Scott Carruthers155Unlimited Progress Corp156Arnold Scott Harris, P.C.156Continental Credit Control (…155
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

Continental Credit Control's 155 debt-collection complaints sit next to D. Scott Carruthers (155) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Continental Credit Control →

Debt Collection Complaint Breakdown

Medical debt 94
Medical 36
I do not know 14
Other debt 9
Other (i.e. phone, health club, etc.) 2

Top Complaint Issues

1.Attempts to collect debt not owed 55
2.Cont'd attempts collect debt not owed 25
3.Written notification about debt 22
4.False statements or representation 21
5.Disclosure verification of debt 11
6.Communication tactics 11
7.Incorrect information on your report 10
8.Took or threatened to take negative or legal action 6
9.Problem with a credit reporting company's investigation into an existing problem 3
10.Threatened to contact someone or share information improperly 2

Company Responses

Closed with explanation 162
Closed with non-monetary relief 8
Consumers who disputed the response 32.5%

Complaints by Year

Year Complaints
2013 1
2014 7
2015 11
2016 15
2017 14
2018 32
2019 8
2020 16
2021 24
2022 9
2023 7
2024 11
2025 12
2026 3

Complaints by State (Top 15)

California 153
Texas 3
Florida 2
Minnesota 2
Oklahoma 2
Tennessee 1
Alaska 1
Massachusetts 1
Illinois 1
Arkansas 1
Nevada 1

What the CFPB Record Shows for Continental Credit Control

PlainCredit places Continental Credit Control at #473 of 656 debt collectors by CFPB debt-collection complaint volume (28th percentile), matching the Collectors directory ranking. 155 debt-collection complaints against Continental Credit Control appear in the CFPB record - 91.2% of the 170 complaints filed about this entity. The 11 states and territories represented make this a geographically focused operation by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.

98.8% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. Among resolved cases, 4.7% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 32.5% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for Continental Credit Control → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for Continental Credit Control: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (155 here).

D. Scott Carruthers 155 Arnold Scott Harris, P.C. 156 Uhg, LLC 154 Unlimited Progress Corp 156

Similar dispute rates

Nearest collectors by share of complaints marked disputed (32.5% here).

Gulf Coast Collection Bureau, Inc. 32.4% Ability Recovery Services, LLC 32.1% Aspen National Financial, Inc. 32.1% Armada Corp. 32%

Frequently asked questions

How many CFPB debt-collection complaints does Continental Credit Control have?

155 debt-collection complaints name Continental Credit Control in this CFPB extract - corpus rank #473/656.

Does Continental Credit Control respond to CFPB complaints on time?

Continental Credit Control's timely response rate on CFPB complaints is 98.8%.

What issue do consumers cite most about Continental Credit Control?

The most-cited issue in complaints about Continental Credit Control is "Attempts to collect debt not owed."

How should I read Continental Credit Control's CFPB complaint record?

These figures summarize what consumers filed with the CFPB about Continental Credit Control. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.

Read our methodology - how this data is sourced, computed, and verified.