FirstPoint Collection Resources
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
CFPB collection forwarding receipt
Forwarded record DC-FIRSTPOINT-COLLECT FirstPoint Collection Resources
1,066 DC complaints · rank #97/656 · 96.7% timely
- DC 1,066
- RANK #97/656
- TIMELY 96.7%
- RELIEF 0.4%
- DISPUTE 22.9%
- STATES 38
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO R & B Corporation
Volume peers
Photo peer: R & B Corporation of Virginia (1,063)
FirstPoint Collection Resources's 1,066 debt-collection complaints sit next to R & B Corporation of Virginia (1,063) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for FirstPoint Collection Resou… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 26 |
| 2015 | 31 |
| 2016 | 41 |
| 2017 | 29 |
| 2018 | 41 |
| 2019 | 64 |
| 2020 | 71 |
| 2021 | 92 |
| 2022 | 104 |
| 2023 | 143 |
| 2024 | 217 |
| 2025 | 392 |
| 2026 | 80 |
Complaints by State (Top 15)
What the CFPB Record Shows for FirstPoint Collection Resources
FirstPoint Collection Resources sits at #97 of 656 debt collectors in this extract by debt-collection complaint volume (85th percentile), the same ordering shown on /collectors. 1,066 debt-collection complaints against FirstPoint Collection Resources appear in the CFPB record - 79.8% of the 1,336 complaints filed about this entity. The 38 states and territories represented make this a multi-state operation by complaint volume. Consumers most frequently describe "Other debt" as the debt type behind their complaint about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
96.7% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. Among resolved cases, 0.4% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. Consumers formally disputed the company's response in 22.9% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for FirstPoint Collection Resources → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for FirstPoint Collection Resources: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (1,066 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (22.9% here).
Frequently asked questions
How many CFPB debt-collection complaints does FirstPoint Collection Resources have?
The CFPB extract lists 1,066 debt-collection complaints against FirstPoint Collection Resources (#97 of 656 collectors by volume).
Does FirstPoint Collection Resources respond to CFPB complaints on time?
The timely-response rate for FirstPoint Collection Resources in this extract is 96.7%.
What issue do consumers cite most about FirstPoint Collection Resources?
"Attempts to collect debt not owed" is the leading issue tag on FirstPoint Collection Resources's CFPB complaint record.
How should I read FirstPoint Collection Resources's CFPB complaint record?
FirstPoint Collection Resources's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.