2026 data Public-data reference. official source

Alorica Inc.

A federal complaint-record lookup, not a rating from us.

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Debt Collector, CFPB Complaint Profile Specializes in: Medical

CFPB collection forwarding receipt

Forwarded record DC-ALORICA-INC Alorica Inc.

1,049 DC complaints · rank #99/656 · 91.5% timely

  • DC 1,049
  • RANK #99/656
  • TIMELY 91.5%
  • RELIEF 6.9%
  • DISPUTE 16.6%
  • STATES 54
  • ISSUE Cont'd attempts collect deb…
  • RESP Closed with explanation
  • PHOTO Populus Financial Group, In…

Volume peers

Photo peer: Populus Financial Group, Inc. (F/K/A Ace Cash Express) (1,043)

Populus Financial Group, Inc…1,043Org Gc Gp Buyer, LLC1,036R & B Corporation of Virginia1,063Alorica Inc. (this)1,049
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

Alorica Inc.'s 1,049 debt-collection complaints sit next to Populus Financial Group, Inc. (F/K/A Ace Cash Express) (1,043) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Alorica Inc. →

Debt Collection Complaint Breakdown

I do not know 313
Medical 289
Other (i.e. phone, health club, etc.) 139
Other debt 94
Federal student loan 62
Credit card debt 55
Medical debt 41
Payday loan debt 20
Credit card 15
Non-federal student loan 14
Auto debt 3
Auto 2
Payday loan 1
Federal student loan debt 1

Top Complaint Issues

1.Cont'd attempts collect debt not owed 302
2.Incorrect information on your report 215
3.Communication tactics 155
4.Disclosure verification of debt 143
5.Attempts to collect debt not owed 140
6.False statements or representation 109
7.Written notification about debt 72
8.Problem when making payments 68
9.Problem with a company's investigation into an existing problem 65
10.Charged fees or interest you didn't expect 57

Company Responses

Closed with explanation 1,627
Closed with non-monetary relief 120
Closed 2
Closed with monetary relief 1
In progress 1
Consumers who disputed the response 16.6%

Complaints by Year

Year Complaints
2013 96
2014 282
2015 205
2016 96
2017 74
2018 21
2019 3
2020 56
2021 29
2022 38
2023 154
2024 260
2025 379
2026 58

Complaints by State (Top 15)

Texas 213
California 206
Florida 186
Georgia 98
New York 80
Illinois 70
Arizona 67
New Jersey 55
Pennsylvania 51
North Carolina 47
Ohio 44
Michigan 40
Virginia 40
Colorado 37
Tennessee 36

What the CFPB Record Shows for Alorica Inc.

PlainCredit places Alorica Inc. at #99 of 656 debt collectors by CFPB debt-collection complaint volume (85th percentile), matching the Collectors directory ranking. The CFPB has logged 1,049 debt-collection complaints against Alorica Inc., 59.9% of the 1,751 complaints filed against this entity overall. Consumers in 54 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. "Medical" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. "Cont'd attempts collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.

91.5% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. Of resolved cases, 6.9% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. The response was formally disputed in 16.6% of resolved cases, indicating how frequently the initial fix fell short.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for Alorica Inc. → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for Alorica Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (1,049 here).

Populus Financial Group, Inc. (F/K/A Ace Cash Express) 1,043 Org Gc Gp Buyer, LLC 1,036 R & B Corporation of Virginia 1,063 FirstPoint Collection Resources 1,066

Similar dispute rates

Nearest collectors by share of complaints marked disputed (16.6% here).

URS Holding, LLC 16.6% CAC Financial Corp 16.7% Capstone Credit & Collection, LLC. 16.7% Collection Associates, Ltd. 16.7%

Frequently asked questions

How many CFPB debt-collection complaints does Alorica Inc. have?

The CFPB extract lists 1,049 debt-collection complaints against Alorica Inc. (#99 of 656 collectors by volume).

Does Alorica Inc. respond to CFPB complaints on time?

CFPB complaints against Alorica Inc. show a 91.5% timely-response rate.

What issue do consumers cite most about Alorica Inc.?

The most-cited issue in complaints about Alorica Inc. is "Cont'd attempts collect debt not owed."

How should I read Alorica Inc.'s CFPB complaint record?

These figures summarize what consumers filed with the CFPB about Alorica Inc.. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.

Read our methodology - how this data is sourced, computed, and verified.