Metro Collection Service Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
CFPB collection forwarding receipt
Forwarded record DC-METRO-COLLECTION-S Metro Collection Service Inc.
133 DC complaints · rank #520/656 · 96.8% timely
- DC 133
- RANK #520/656
- TIMELY 96.8%
- RELIEF 8.3%
- DISPUTE 11.8%
- STATES 26
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO All State Credit Bureau, In…
Volume peers
Photo peer: All State Credit Bureau, Inc. (133)
Metro Collection Service Inc.'s 133 debt-collection complaints sit next to All State Credit Bureau, Inc. (133) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Metro Collection Service In… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 7 |
| 2015 | 10 |
| 2016 | 12 |
| 2017 | 11 |
| 2018 | 8 |
| 2019 | 7 |
| 2020 | 5 |
| 2021 | 12 |
| 2022 | 7 |
| 2023 | 11 |
| 2024 | 34 |
| 2025 | 25 |
| 2026 | 7 |
Complaints by State (Top 15)
What the CFPB Record Shows for Metro Collection Service Inc.
PlainCredit places Metro Collection Service Inc. at #520 of 656 debt collectors by CFPB debt-collection complaint volume (21st percentile), matching the Collectors directory ranking. Metro Collection Service Inc. has 133 debt-collection complaints on file with the CFPB, which represents 85.3% of the 156 total complaints the Bureau has received about this entity. Reports have originated from consumers in 26 states and territories, making this a multi-state collection operation as measured by complaint volume. The most common debt type behind these complaints is "Other debt," which is the category consumers most often describe when they file a CFPB report about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
96.8% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. 8.3% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 11.8% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Metro Collection Service Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Metro Collection Service Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (133 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (11.8% here).
Frequently asked questions
How many CFPB debt-collection complaints does Metro Collection Service Inc. have?
The CFPB extract lists 133 debt-collection complaints against Metro Collection Service Inc. (#520 of 656 collectors by volume).
Does Metro Collection Service Inc. respond to CFPB complaints on time?
CFPB complaints against Metro Collection Service Inc. show a 96.8% timely-response rate.
What issue do consumers cite most about Metro Collection Service Inc.?
"Attempts to collect debt not owed" is the leading issue tag on Metro Collection Service Inc.'s CFPB complaint record.
How should I read Metro Collection Service Inc.'s CFPB complaint record?
These figures summarize what consumers filed with the CFPB about Metro Collection Service Inc.. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.