2026 data Public-data reference. official source

Optio Solutions, LLC

Open-data reference.

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Debt Collector, CFPB Complaint Profile Specializes in: Rental debt

CFPB collection forwarding receipt

Forwarded record DC-OPTIO-SOLUTIONS-LL Optio Solutions, LLC

554 DC complaints · rank #166/656 · 98.9% timely

  • DC 554
  • RANK #166/656
  • TIMELY 98.9%
  • RELIEF 0%
  • DISPUTE 17.9%
  • STATES 40
  • ISSUE Attempts to collect debt no…
  • RESP Closed with explanation
  • PHOTO Ray Klein, Inc.

Volume peers

Photo peer: Ray Klein, Inc. (557)

Ray Klein, Inc.557Crown Asset Management, LLC,…542ResidentCollect, Inc.567Optio Solutions, LLC (this)554
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

Optio Solutions, LLC's 554 debt-collection complaints sit next to Ray Klein, Inc. (557) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Optio Solutions, LLC →

Debt Collection Complaint Breakdown

Rental debt 228
I do not know 188
Other debt 43
Auto debt 22
Other (i.e. phone, health club, etc.) 21
Auto 17
Credit card debt 15
Credit card 9
Medical debt 4
Medical 3
Non-federal student loan 3
Mortgage debt 1

Top Complaint Issues

1.Attempts to collect debt not owed 207
2.Written notification about debt 108
3.False statements or representation 77
4.Took or threatened to take negative or legal action 67
5.Incorrect information on your report 65
6.Communication tactics 50
7.Improper use of your report 20
8.Problem with a company's investigation into an existing problem 17
9.Cont'd attempts collect debt not owed 13
10.Improper contact or sharing of info 10

Company Responses

Closed with explanation 653
In progress 7
Closed 2
Consumers who disputed the response 17.9%

Complaints by Year

Year Complaints
2013 1
2014 18
2015 25
2016 21
2017 7
2018 12
2019 13
2020 6
2021 7
2022 8
2023 27
2024 88
2025 299
2026 130

Complaints by State (Top 15)

Texas 137
Florida 81
California 74
Georgia 52
Arizona 33
Illinois 28
Maryland 19
North Carolina 17
Washington 17
Ohio 16
South Carolina 15
Pennsylvania 15
Virginia 13
Tennessee 13
Michigan 12

What the CFPB Record Shows for Optio Solutions, LLC

According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Optio Solutions, LLC ranks #166 of 656 debt collectors by debt-collection complaint volume (75th percentile), using the same dc_complaints sort as the Collectors directory. The CFPB has logged 554 debt-collection complaints against Optio Solutions, LLC, 83.7% of the 662 complaints filed against this entity overall. Consumers in 40 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. "Rental debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

98.9% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. 0% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. The response was formally disputed in 17.9% of resolved cases, indicating how frequently the initial fix fell short.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for Optio Solutions, LLC → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for Optio Solutions, LLC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (554 here).

Ray Klein, Inc. 557 Crown Asset Management, LLC, Duluth, GA Branch 542 ResidentCollect, Inc. 567 Strategic Alliances, Inc. 539

Similar dispute rates

Nearest collectors by share of complaints marked disputed (17.9% here).

Apelles, LLC 17.9% Creditor's Collection Service, Inc. 17.9% Rausch, Sturm, Israel, Enerson & Hornik, LLP 17.9% Rubin & Rothman, LLC 17.9%

Frequently asked questions

How many CFPB debt-collection complaints does Optio Solutions, LLC have?

Optio Solutions, LLC has 554 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #166 of 656 collectors by that volume.

Does Optio Solutions, LLC respond to CFPB complaints on time?

Optio Solutions, LLC's timely response rate on CFPB complaints is 98.9%.

What issue do consumers cite most about Optio Solutions, LLC?

Consumers most often name "Attempts to collect debt not owed" when complaining about Optio Solutions, LLC.

How should I read Optio Solutions, LLC's CFPB complaint record?

These figures summarize what consumers filed with the CFPB about Optio Solutions, LLC. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.

Read our methodology - how this data is sourced, computed, and verified.