2026 data Public-data reference. official source

ResidentCollect, Inc.

Open-data reference.

Debt Collector, CFPB Complaint Profile Specializes in: Other debt

CFPB collection forwarding receipt

Forwarded record DC-RESIDENTCOLLECT-IN ResidentCollect, Inc.

567 DC complaints · rank #164/656 · 68.7% timely

  • DC 567
  • RANK #164/656
  • TIMELY 68.7%
  • RELIEF 2%
  • DISPUTE 31.6%
  • STATES 34
  • ISSUE Attempts to collect debt no…
  • RESP Closed with explanation
  • PHOTO Ray Klein, Inc.

Photo peer: Ray Klein, Inc. (557)

Ray Klein, Inc.557Optio Solutions, LLC554Asset Management Outsourcing…581ResidentCollect, Inc. (this)567
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

ResidentCollect, Inc.'s 567 debt-collection complaints sit next to Ray Klein, Inc. (557) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for ResidentCollect, Inc. →

Debt Collection Complaint Breakdown

Other debt 169
I do not know 159
Rental debt 131
Other (i.e. phone, health club, etc.) 92
Mortgage debt 9
Mortgage 3
Credit card debt 2
Federal student loan debt 1
Medical debt 1

Top Complaint Issues

1.Attempts to collect debt not owed 198
2.Written notification about debt 107
3.False statements or representation 101
4.Incorrect information on your report 79
5.Cont'd attempts collect debt not owed 59
6.Took or threatened to take negative or legal action 43
7.Disclosure verification of debt 26
8.Communication tactics 26
9.Improper use of your report 20
10.Problem with a company's investigation into an existing problem 15

Company Responses

Closed with explanation 671
Closed with non-monetary relief 12
Closed 9
Closed with monetary relief 2
Untimely response 2
Consumers who disputed the response 31.6%

Complaints by Year

Year Complaints
2013 5
2014 29
2015 30
2016 43
2017 55
2018 35
2019 32
2020 49
2021 54
2022 37
2023 55
2024 54
2025 182
2026 36

Complaints by State (Top 15)

Texas 296
Florida 125
Georgia 53
California 47
Louisiana 23
North Carolina 17
South Carolina 17
New York 15
Ohio 15
Pennsylvania 14
Michigan 9
Illinois 7
Tennessee 7
Maryland 7
Missouri 4

What the CFPB Record Shows for ResidentCollect, Inc.

PlainCredit places ResidentCollect, Inc. at #164 of 656 debt collectors by CFPB debt-collection complaint volume (75th percentile), matching the Collectors directory ranking. 567 debt-collection complaints against ResidentCollect, Inc. appear in the CFPB record - 81.5% of the 696 complaints filed about this entity. The 34 states and territories represented make this a multi-state operation by complaint volume. Consumers most frequently describe "Other debt" as the debt type behind their complaint about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.

Within the Bureau's 15-day response window, this company answers 68.7% of forwarded complaints. That is far under the 95% benchmark, a material red flag since late or missing responses are strongly linked to CFPB supervisory action against collectors. 2% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. In 31.6% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for ResidentCollect, Inc. → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for ResidentCollect, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (567 here).

Similar dispute rates

Nearest collectors by share of complaints marked disputed (31.6% here).

Frequently asked questions

How many CFPB debt-collection complaints does ResidentCollect, Inc. have?

The CFPB extract lists 567 debt-collection complaints against ResidentCollect, Inc. (#164 of 656 collectors by volume).

Does ResidentCollect, Inc. respond to CFPB complaints on time?

CFPB complaints against ResidentCollect, Inc. show a 68.7% timely-response rate.

What issue do consumers cite most about ResidentCollect, Inc.?

The most-cited issue in complaints about ResidentCollect, Inc. is "Attempts to collect debt not owed."

How should I read ResidentCollect, Inc.'s CFPB complaint record?

Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.