Apelles, LLC

What the CFPB Record Shows for Apelles, LLC

According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Apelles, LLC ranks #436 of 656 debt collectors by debt-collection complaint volume (34th percentile), using the same dc_complaints sort as the Collectors directory. Apelles, LLC has 176 debt-collection complaints on file with the CFPB, which represents 91.7% of the 192 total complaints the Bureau has received about this entity. Reports have originated from consumers in 35 states and territories, making this a multi-state collection operation as measured by complaint volume. The most common debt type behind these complaints is "Other debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.

Within the Bureau's 15-day response window, this company answers 100% of forwarded complaints. That is at or above benchmark levels, pointing to an intake process working as intended. Of resolved cases, 1% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. In 17.9% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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