Phillips & Cohen Associates, Ltd.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt
CFPB collection forwarding receipt
Forwarded record DC-PHILLIPS-COHEN-ASS Phillips & Cohen Associates, Ltd.
311 DC complaints · rank #260/656 · 99.4% timely
- DC 311
- RANK #260/656
- TIMELY 99.4%
- RELIEF 18.1%
- DISPUTE 17.3%
- STATES 46
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Holloway Credit Solutions
Photo peer: Holloway Credit Solutions (311)
Phillips & Cohen Associates, Ltd.'s 311 debt-collection complaints sit next to Holloway Credit Solutions (311) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Phillips →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 17 |
| 2014 | 30 |
| 2015 | 26 |
| 2016 | 26 |
| 2017 | 15 |
| 2018 | 10 |
| 2019 | 14 |
| 2020 | 20 |
| 2021 | 13 |
| 2022 | 16 |
| 2023 | 38 |
| 2024 | 45 |
| 2025 | 73 |
| 2026 | 10 |
Complaints by State (Top 15)
What the CFPB Record Shows for Phillips & Cohen Associates, Ltd.
PlainCredit places Phillips & Cohen Associates, Ltd. at #260 of 656 debt collectors by CFPB debt-collection complaint volume (61st percentile), matching the Collectors directory ranking. The CFPB has logged 311 debt-collection complaints against Phillips & Cohen Associates, Ltd., 88.1% of the 353 complaints filed against this entity overall. Consumers in 46 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. The most common debt type behind these complaints is "Credit card debt," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
The company's timely response rate is 99.4%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. Among resolved cases, 18.1% ended with monetary or non-monetary relief to the consumer. In 17.3% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Phillips & Cohen Associates, Ltd. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Phillips & Cohen Associates, Ltd.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (311 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (17.3% here).
Frequently asked questions
How many CFPB debt-collection complaints does Phillips & Cohen Associates, Ltd. have?
Phillips & Cohen Associates, Ltd. has 311 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #260 of 656 collectors by that volume.
Does Phillips & Cohen Associates, Ltd. respond to CFPB complaints on time?
Phillips & Cohen Associates, Ltd.'s timely response rate on CFPB complaints is 99.4%.
What issue do consumers cite most about Phillips & Cohen Associates, Ltd.?
"Attempts to collect debt not owed" is the leading issue tag on Phillips & Cohen Associates, Ltd.'s CFPB complaint record.
How should I read Phillips & Cohen Associates, Ltd.'s CFPB complaint record?
Phillips & Cohen Associates, Ltd.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.