Pinnacle Credit Services, LLC
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other (i.e. phone, health club, etc.)
CFPB collection forwarding receipt
Forwarded record DC-PINNACLE-CREDIT-SE Pinnacle Credit Services, LLC
990 DC complaints · rank #105/656 · 99.7% timely
- DC 990
- RANK #105/656
- TIMELY 99.7%
- RELIEF 10.9%
- DISPUTE 26.6%
- STATES 51
- ISSUE Cont'd attempts collect deb…
- RESP Closed with explanation
- PHOTO AR Resources, Inc.
Volume peers
Photo peer: AR Resources, Inc. (998)
Pinnacle Credit Services, LLC's 990 debt-collection complaints sit next to AR Resources, Inc. (998) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Pinnacle Credit Services, L… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 31 |
| 2014 | 208 |
| 2015 | 297 |
| 2016 | 311 |
| 2017 | 102 |
| 2018 | 50 |
| 2019 | 10 |
| 2020 | 10 |
| 2021 | 7 |
| 2022 | 7 |
| 2023 | 7 |
| 2024 | 6 |
Complaints by State (Top 15)
What the CFPB Record Shows for Pinnacle Credit Services, LLC
PlainCredit places Pinnacle Credit Services, LLC at #105 of 656 debt collectors by CFPB debt-collection complaint volume (84th percentile), matching the Collectors directory ranking. The CFPB has logged 990 debt-collection complaints against Pinnacle Credit Services, LLC, 94.6% of the 1,046 complaints filed against this entity overall. Consumers in 51 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. The most common debt type behind these complaints is "Other (i.e. phone, health club, etc.)," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
99.7% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That clears the industry benchmark, a sign the intake process is functioning on schedule. Of resolved cases, 10.9% closed with monetary or non-monetary relief to the consumer. Consumers formally disputed the company's response in 26.6% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Pinnacle Credit Services, LLC → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Pinnacle Credit Services, LLC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (990 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (26.6% here).
Frequently asked questions
How many CFPB debt-collection complaints does Pinnacle Credit Services, LLC have?
The CFPB extract lists 990 debt-collection complaints against Pinnacle Credit Services, LLC (#105 of 656 collectors by volume).
Does Pinnacle Credit Services, LLC respond to CFPB complaints on time?
CFPB complaints against Pinnacle Credit Services, LLC show a 99.7% timely-response rate.
What issue do consumers cite most about Pinnacle Credit Services, LLC?
The most-cited issue in complaints about Pinnacle Credit Services, LLC is "Cont'd attempts collect debt not owed."
How should I read Pinnacle Credit Services, LLC's CFPB complaint record?
These figures summarize what consumers filed with the CFPB about Pinnacle Credit Services, LLC. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.