State Collection Service, Inc.
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-STATE-COLLECTION-S State Collection Service, Inc.
694 DC complaints · rank #139/656 · 99.7% timely
- DC 694
- RANK #139/656
- TIMELY 99.7%
- RELIEF 3.2%
- DISPUTE 14.3%
- STATES 44
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Retrieval-Masters Creditors…
Volume peers
Photo peer: Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch (704)
State Collection Service, Inc.'s 694 debt-collection complaints sit next to Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch (704) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for State Collection Service, I… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 10 |
| 2014 | 43 |
| 2015 | 43 |
| 2016 | 63 |
| 2017 | 77 |
| 2018 | 73 |
| 2019 | 61 |
| 2020 | 44 |
| 2021 | 90 |
| 2022 | 66 |
| 2023 | 63 |
| 2024 | 54 |
| 2025 | 53 |
| 2026 | 11 |
Complaints by State (Top 15)
What the CFPB Record Shows for State Collection Service, Inc.
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, State Collection Service, Inc. ranks #139 of 656 debt collectors by debt-collection complaint volume (79th percentile), using the same dc_complaints sort as the Collectors directory. 694 debt-collection complaints against State Collection Service, Inc. appear in the CFPB record - 92.4% of the 751 complaints filed about this entity. The 44 states and territories represented make this a nationwide operation by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
The company's timely response rate is 99.7%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. Of resolved cases, 3.2% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. The response was formally disputed in 14.3% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for State Collection Service, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for State Collection Service, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (694 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (14.3% here).
Frequently asked questions
How many CFPB debt-collection complaints does State Collection Service, Inc. have?
The CFPB extract lists 694 debt-collection complaints against State Collection Service, Inc. (#139 of 656 collectors by volume).
Does State Collection Service, Inc. respond to CFPB complaints on time?
The timely-response rate for State Collection Service, Inc. in this extract is 99.7%.
What issue do consumers cite most about State Collection Service, Inc.?
The most-cited issue in complaints about State Collection Service, Inc. is "Attempts to collect debt not owed."
How should I read State Collection Service, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.