Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical
CFPB collection forwarding receipt
Forwarded record DC-RETRIEVAL-MASTERS- Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch
704 DC complaints · rank #138/656 · 91.3% timely
- DC 704
- RANK #138/656
- TIMELY 91.3%
- RELIEF 14.2%
- DISPUTE 12.8%
- STATES 45
- ISSUE Cont'd attempts collect deb…
- RESP Closed with explanation
- PHOTO Jon Barry
Volume peers
Photo peer: Jon Barry and Associates, Inc. (714)
Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch's 704 debt-collection complaints sit next to Jon Barry and Associates, Inc. (714) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Retrieval-Masters Creditors… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 65 |
| 2014 | 162 |
| 2015 | 110 |
| 2016 | 109 |
| 2017 | 112 |
| 2018 | 87 |
| 2019 | 71 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 2 |
| 2023 | 5 |
| 2024 | 1 |
| 2025 | 3 |
Complaints by State (Top 15)
What the CFPB Record Shows for Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch
PlainCredit places Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch at #138 of 656 debt collectors by CFPB debt-collection complaint volume (79th percentile), matching the Collectors directory ranking. The CFPB has logged 704 debt-collection complaints against Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch, 96.2% of the 732 complaints filed against this entity overall. Consumers in 45 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. The most common debt type behind these complaints is "Medical," which is the category consumers most often describe when they file a CFPB report about this collector. "Cont'd attempts collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
The company's timely response rate is 91.3%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. 14.2% of resolved cases against this company closed with some form of consumer relief. Consumers formally disputed the company's response in 12.8% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (704 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (12.8% here).
Frequently asked questions
How many CFPB debt-collection complaints does Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch have?
The CFPB extract lists 704 debt-collection complaints against Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch (#138 of 656 collectors by volume).
Does Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch respond to CFPB complaints on time?
The timely-response rate for Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch in this extract is 91.3%.
What issue do consumers cite most about Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch?
"Cont'd attempts collect debt not owed" is the leading issue tag on Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch's CFPB complaint record.
How should I read Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch's CFPB complaint record?
Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.